Kyndryl

Infrastructure Specialist

Kyndryl

full-time

Posted on:

Location Type: Hybrid

Location: Chennai • 🇮🇳 India

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Job Level

SeniorLead

Tech Stack

CloudSMTP

About the role

  • Analyze problems and tech issues, offer solutions
  • Test, modify, automate, and integrate systems
  • Long-range strategic planning of IT infrastructure and operational execution
  • Work closely with Architects, Technicians, and PMs throughout the lifespan of a project

Requirements

  • 8+ Years Experience in O365 and SharePoint portal
  • Hybrid Exchange Management: Configure and maintain a hybrid Exchange environment, on-premises and cloud-based Exchange servers.
  • Resolve issues related to email delivery, including non-delivery reports (NDRs), SMTP errors, and email routing problems.
  • Mailbox Management: Investigate and recover missing items (emails, appointments, meetings) from user mailboxes.
  • Troubleshoot and fix issues with Exchange Transport Rules (ETR) and Data Loss Prevention (DLP) rules to ensure compliance and data security.
  • Monitor the performance of Exchange Online services, identifying and addressing any bottlenecks or performance issues.
  • Implement and manage security measures, including litigation holds and retention policies, to protect data and ensure compliance.
  • Configure and manage advanced settings and integrations, such as hybrid Exchange environments and third-party email services.
  • Set up and manage SMTP relay for email routing and delivery, ensuring secure and reliable email flow.
  • Diagnose and resolve connectivity problems between the SMTP relay server and the email client or other servers.
  • Troubleshoot "Relay Access Denied" errors by reviewing permission settings, IP allowlists.
  • Manage SharePoint sites, libraries, and permissions to facilitate document management and collaboration.
  • Manage and troubleshoot permission scopes, ensuring proper access control and security within SharePoint sites.
  • Configure and manage ACLs to control access to files and folders, ensuring compliance with organizational policies.
  • Administer site collections, including creating and managing sites, libraries.
Benefits
  • Continuous growth opportunities
  • Opportunities to gain certification and qualifications on the job
  • Access to best learning in the industry for certifications including Microsoft, Google, Amazon, Skillsoft, and many more
  • Employee learning programs
  • Company-wide volunteering and giving platform to donate, start fundraisers, volunteer, and search over 2 million non-profit organizations

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
O365SharePointHybrid Exchange ManagementSMTPExchange Transport RulesData Loss PreventionMailbox ManagementEmail RoutingACLsSite Collections
Soft skills
problem analysissolution offeringstrategic planningcollaborationtroubleshootingcommunication