Customer Service Representative
Kyndryl
full-time
Posted on:
Location Type: Hybrid
Location: Hyderabad • 🇮🇳 India
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Help customers solve their problems every day
- Provide interactive solutions via chat, email, and MS Teams
- Collaborate with back-office teams to handle escalations
- Start learning and contributing right away
Requirements
- 0-1 year experience in customer service or technical support role
- Flexible to work in Voice and Chat Process
- Willing to work in Night Shifts / Rotational Shifts
- Willingness to Work from Office as per Hybrid Work Model
- Windows 10 troubleshooting
- Excellent communication skills and also customer service skills.
Benefits
- Opportunities to find and work with mentors
- Learning opportunities including certifications like Google Cloud and Azure
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Windows 10 troubleshooting
Soft skills
communication skillscustomer service skillscollaboration