Team Lead, Customer Care Center – Service
International Luxury Hotel Association
Customer Service Representative
Kyndryl
full-time
Posted on:
Location Type: Hybrid
Location: Bangalore • 🇮🇳 India
Visit company websiteJob Level
Junior
About the role
- Customer Service Representative handles customer inquiries and problems
- Interact with many different people on a variety of problems
- Provide interactive solutions (chat, email, MS Teams)
- Work alongside senior co-workers and learn on the job
Requirements
- 0-1 year experience in customer service or technical support role
- Flexible to work in Voice and Chat Process
- Willing to work in Night Shifts / Rotational Shifts
- Willingness to Work from Office as per Hybrid Work Model
- Windows 10 troubleshooting
- Excellent communication skills and also customer service skills
Benefits
- Learning opportunities
- Mentorship opportunities
- Access to global teams
- Volunteering community activities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Windows 10 troubleshooting
Soft skills
excellent communication skillscustomer service skillsflexibilityinterpersonal skills