Own and action requests for service, implementing changes and resolving assigned problems (may involve some after hours and weekend work).
Provide 24x7 after hours on-call support as required for products supported by the team
Personal compliance and ownership on security, audit and systems integrity posture
Highlight areas for improvement in current processes, and implement improvements
Must be flexible to support in different shift timings and provide coverage for the weekend maintenance change implementation windows.
Attend and actively participate in weekly review meetings with the team leader and/or manager to discuss issues, concerns, people, ideas and workload
Be a focal point in a technical and client advocate capacity and whenever rotated onto new accounts, ensure other team members are mentored to enable smooth succession of previous account
Assist wider team performing the level 1-3 capability, potentially offshore or remote locations.
Requirements
4+ Years Experience in Mainframe z/OS System Programming.
Deep understanding of z/OS operating system architecture and features
Deep knowledge of z/OS Facilities, Parallel Sysplex, GDPS
Hands-on experience on SAD, GTF trace concepts
Led multiple complex IBM and ISV product upgrades and related projects.
Proficiency in z/OS system programming languages like assembler and REXX
Expertise in system management tools like SMPE (Software Management Program Entry) and z/OSMF
Knowledge of mainframe hardware configurations and I/O management
Experience with system monitoring and performance analysis tools
Strong analytical and troubleshooting skills
Benefits
Competitive salary
Flexible working hours
Professional development budget
Home office setup allowance
Global team events
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Mainframe z/OS System Programmingz/OS operating system architecturez/OS FacilitiesParallel SysplexGDPSSADGTF trace conceptsassemblerREXXsystem management tools
Soft skills
analytical skillstroubleshooting skillsflexibilitymentoringcommunicationteam collaborationownershipprocess improvementclient advocacyparticipation in meetings