Senior Associate, HR Services

Kyndryl

HR Services Associate handling employee support, HR transactions, and complex cases for Kyndryl’s mission-critical technology services business. Mentoring colleagues and improving centralized HR processes.

Posted 9/11/2026full-timeBudapest • 🇭🇺 HungarySeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Human Resources support, including onboarding, performance evaluations, and employee relations, while effectively communicating and collaborating with diverse teams. Proficient in managing complex HR cases and maintaining a comprehensive knowledge base to enhance HR services.

Highest-signal resume keywords

Human Resources ExperienceEmployee OnboardingPerformance EvaluationsBilingual Communication (Spanish and English)Analytical Problem-Solving

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Human Resources FunctionEmployee RelationsOnboarding ProcessesPerformance ManagementData SensitivityMicrosoft Office (Excel, Word, PowerPoint)

Soft Skills

Communication SkillsCollaborationOrganizational SkillsAttention to DetailMentoring

Industry Keywords

HR PoliciesKnowledge ManagementEmployee DeparturesTrends AnalysisProject Management

About the role

Key responsibilities & impact

Provide direct HR support and guidance to employees, HR groups, and company management
Resolve employee issues and handle HR-related transactions, including new-hire onboarding, performance evaluations, benefits, and employee departures
Relay information to customers regarding HR policies, payroll, and related matters
Collaborate with HR professionals and share information across the team
Identify trends and share insights with management to improve services
Take ownership of complex cases and provide resolutions
Mentor junior colleagues through training and coaching
Drive knowledge management and maintain an up-to-date knowledge base
Act as a focal point for HR process knowledge and contribute ideas to improve HR services

Requirements

What you’ll need

1-3 years of experience in a Human Resources function
Basic knowledge of Microsoft Office, including Excel, Word, and PowerPoint
Good communication skills, with the ability to collaborate effectively with diverse teams
Good problem-solving and analytical skills
Sensitivity to data and attention to detail
Spanish and English language required
Preference given to Portuguese speakers
Strong organizational skills, attention to detail, and ability to manage multiple projects simultaneously

Benefits

Comp & perks

Flexible, supportive environment
Hybrid-friendly culture
Be Well programs supporting financial, mental, physical, and social health
Personalized development goals and continuous feedback
Certifications with Microsoft, Google, and Amazon
Coaching and hands-on learning experiences
Access to cutting-edge learning opportunities
Professional and personal growth opportunities
Employee referral opportunity