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Kyndryl

UX Design Associate

Kyndryl

AI UX Designer at Kyndryl shaping human-centered experiences for autonomous agents. Designing research-driven, inclusive interfaces and human-in-the-loop workflows.

Posted 9/10/2026full-timeRemote • Texas • 🇺🇸 United StatesJuniorMid-Level💰 $63,360 - $114,120 per yearWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in user-centered design and interaction design, with a strong focus on AI integration and co-creation methodologies. Proficient in facilitating workshops and usability tests while effectively communicating design concepts and insights.

Highest-signal resume keywords
User-Centered DesignInteraction DesignUsability TestingAI ExperiencePrototyping Tools

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
UX DesignExperience DesignData-Driven DesignJourney MappingDynamic Interaction PatternsHuman-Centered DesignCo-Creation FacilitationAI/UX DesignUsability Testing MethodsStorytelling
Soft Skills
Excellent CommunicationCollaborationFacilitation
Tools & Technologies
FigmaSketchMiroAIAdobe FireflyFigma Make
Industry Keywords
AIAgentic AIInclusive IntelligenceEquitable AI ExperiencesHuman-AI Relationship

About the role

Key responsibilities & impact
  • Lead design activities connecting insight, imagination, and execution for the next era of computing
  • Lead user research to uncover pain points in the human-AI relationship
  • Create journey maps that clarify multi-step agentic reasoning for end users
  • Design dynamic interaction patterns handling AI latency, ambiguity, and error states
  • Facilitate co-creation workshops and usability tests
  • Collaborate with creative technologists, AI engineers, developers, and product managers
  • Design human-validation hand-off moments and build transparency and trust into automated workflows
  • Advocate for accessibility, inclusive intelligence, and equitable AI experiences
  • Shape human-centered design perspectives for agentic AI
  • Use clear storytelling to inspire alignment across the design lifecycle from discovery to delivery

Requirements

What you’ll need
  • UX / experience design or a related field, with a strong portfolio of enterprise or innovation-studio projects
  • Deep understanding of user-centered design, interaction design, and usability testing methods
  • Comfortable facilitating co-creation sessions and presenting to clients
  • Direct experience with AI, agentic AI/UX and data-driven design is preferred
  • A POV on how AI can drive human-centered design and co-creation
  • Experience with emerging AI assistants (Figma Make, MiroAI, Adobe Firefly, Lovable, etc.)
  • Fluent in Figma or Sketch, or similar prototyping tools
  • Experience working with developers / product managers to translate research into delivery
  • Excellent communication skills in English

Benefits

Comp & perks
  • Discretionary annual bonus program based on performance
  • Medical and dental coverage
  • Disability benefits
  • Retirement benefits
  • Paid leave
  • Paid time off
  • Employee learning programs and access to industry certifications, including Microsoft, Google, Amazon, and Skillsoft
  • Company-wide volunteering and giving platform
  • Inclusive workplace and Kyndryl Inclusion Networks