Enterprise Operations Representative

Kyndryl

Executive Administrative Assistant supporting Kyndryl’s mission-critical technology operations in Heredia. Managing executive calendars, events, travel, expenses, communications, and operational workflows.

Posted 9/7/2026full-timeHeredia • 🇨🇷 Costa RicaJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates advanced administrative skills and technical proficiency in managing executive support, event planning, and travel coordination while maintaining confidentiality and delivering high client satisfaction.

Highest-signal resume keywords

Advanced Administrative SkillsEvent PlanningMicrosoft Office ProficiencyStrong Communication SkillsClient Satisfaction Focus

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Event CoordinationTravel ManagementExpense ReportingCalendar ManagementLogistics Coordination

Soft Skills

Professional DemeanorConflict ResolutionRelationship BuildingAdaptabilityInitiative

Tools & Technologies

Microsoft TeamsMicrosoft WordMicrosoft PowerPointMicrosoft ExcelTravel Platforms

Industry Keywords

Corporate EnvironmentExecutive SupportConfidentialityClient SatisfactionBusiness Environment

About the role

Key responsibilities & impact

Plan, organize, and manage senior-level meetings and events from start to finish
Schedule meetings, reserve meeting space, order catering, plan dinners, develop and manage agendas, and prepare materials
Coordinate logistics for large-scale gatherings
Book flights and hotel reservations, manage refunds and credits, and navigate cancellation policies
Create comprehensive travel packages with minimal instruction
Prepare accurate and timely expense reports in compliance with company policies
Draft and edit communications on behalf of executives
Provide proactive administrative assistance and resolve conflicts
Coordinate complex tasks, including high-level executive support and large-scale event planning
Manage executive calendars independently and prioritize time allocation
Track organizational action items and ongoing tasks and initiatives
Build working relationships with team members and stakeholders
Safeguard sensitive and personal information and maintain confidentiality
Adhere to Kyndryl policies and guidelines
Take ownership of additional assignments and demonstrate adaptability and initiative

Requirements

What you’ll need

1–2 years of experience in a business environment preferred
Strong oral and written communication skills in English
Ability to work effectively while maintaining a professional attitude and demeanor
Continuous commitment to delivering high levels of client satisfaction
Technical proficiency and advanced administrative skills
Professional telephone etiquette
Proficient in Microsoft Office (Word, PowerPoint, Excel) and Microsoft Teams
Internet savvy, including use of internal intranet sites, travel platforms, and visa-related resources
Experience in administrative support, preferably in a corporate or enterprise environment
Ability to manage multiple priorities, meet deadlines, and adapt to changing business needs

Benefits

Comp & perks

Flexible, supportive environment
Well-being prioritized
Hands-on experience and learning opportunities
Opportunities to certify in four major platforms
Dynamic, hybrid-friendly culture
Be Well programs supporting financial, mental, physical, and social health
Personalized development goals and continuous feedback
Certifications with Microsoft, Google, and Amazon
Coaching and hands-on experiences
Cutting-edge learning opportunities
Career pathing tools and in-demand skill development