Senior Creative Technologist

Kyndryl

Senior Creative Technologist building customer-facing AI prototypes at Kyndryl’s innovation lab. Turning opportunities into tested interactions, agents, devices, and reusable delivery patterns.

Posted 9/4/2026full-timeLondon • 🇬🇧 United KingdomSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in interaction design, prototyping, and integrating technology to create user-centered solutions. Proficient in collaborating with cross-functional teams and presenting findings to stakeholders while ensuring high-quality prototype development.

Highest-signal resume keywords

Prototyping For CustomersInteraction DesignAPI IntegrationHCI ExpertiseCreative Technology

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

PrototypingInteraction DesignHCISoftware DevelopmentAPI IntegrationGenerative SystemsAgentic Systems3D PrintingCNC FabricationSpatial Audio

Soft Skills

CollaborationPresentation SkillsCustomer EngagementCo-Design FacilitationResearch Skills

Tools & Technologies

TypeScriptJavaScriptReactFigmaUnityUnrealWebGLThree.jsBlenderAfter Effects

Industry Keywords

Creative TechnologyDesign ConsultancyInnovation LabProduct StudioResearch Group

Tech Stack

Tools & technologies

CloudJavaScriptReactTypeScriptUnityUnreal Engine

About the role

Key responsibilities & impact

Turn customer opportunities into users, workflows, decisions, constraints and hypotheses
Map service blueprints and human-agent-system models
Prototype at the lowest useful fidelity using sketches, simulations, coded interfaces, live agents, connected devices or fabricated forms
Integrate data, APIs, models and tools to create credible end-to-end prototype behaviour
Run research and co-design with customers, users and subject-matter experts
Define evidence and diagnose breakdowns across interaction, workflow, policy, data or model
Present and demonstrate work to customer teams
Lead research, co-design and testing sessions
Bring tangible work into executive workshops
Act as day-to-day customer contact on smaller engagements
Separate reusable interaction logic, components, agent states, prompts, policies and evaluation assets from customer-specific examples
Hand pilot and delivery teams flows, code, assets, dependencies, risks and test evidence
Experiment with sensors, microcontrollers, edge devices, fabrication and ambient feedback
Own day-to-day design, technical exploration, build, testing, evidence, handoff and associated customer sessions
Ensure prototype quality, credibility and learning value
Work under engagement direction from the Associate Director and Director
Collaborate with Engineering and Lab Operations while owning prototype behaviour and intended human-AI experience

Requirements

What you’ll need

Bachelor's degree in interaction design, HCI, industrial design, computer science, engineering, architecture or another creative or technical discipline, or equivalent practical experience
5+ years in creative technology, design technology, interaction design or software prototyping
2+ years building prototypes for customers or stakeholders under time pressure
Portfolio or PDF of recent work showing prototypes built personally, the question each answered, and resulting changes
Business-level fluency in English
Depth in at least one craft: HCI, interaction or product design, industrial design, software development or creative technology
Ability to build directly in at least one medium and collaborate across code, agents, data, devices and fabrication
Working grasp of generative and agentic systems
Experience learning with people and turning evidence into concrete changes
Ability to work with customers, designers, researchers, engineers and industry experts
Comfort presenting, demonstrating and running sessions with customer teams
Preferred: Master's degree in interaction design, HCI, design engineering, computational design or related field
Preferred: TypeScript or JavaScript, React, Figma, Git, API integration, LLM or agent frameworks, and working knowledge of at least one cloud platform
Preferred: Microcontrollers, edge devices, sensors, firmware, wireless connectivity, 3D printing or CNC fabrication, spatial audio or ambient feedback
Preferred: Unity or Unreal, WebGL or Three.js, AR or VR headsets, Blender or Rhino, After Effects
Preferred: Experience in an innovation lab, product studio, design consultancy, creative agency or research group
Willingness to travel to customer sites and Lab locations as engagements require

Benefits

Comp & perks

Flexible, supportive environment
Well-being prioritized
Hybrid-friendly culture
Be Well programs supporting financial, mental, physical, and social health
Personalized development goals
Continuous feedback
Certifications with Microsoft, Google, and Amazon
Coaching and hands-on learning experiences
Cutting-edge learning opportunities
Employee referral program