Commercial Lines Account Manager

KSi

Commercial Lines Account Manager supporting client service and account management for an insurance agency. Collaborating with producers to deliver exceptional service and maintain mid-market commercial accounts.

Posted 6/20/2026full-timeCedar Rapids • Iowa • 🇺🇸 United StatesJuniorMid-Level💰 $60,000 - $75,000 per yearWebsite

About the role

Key responsibilities & impact

Analyze client insurance needs, coverage forms, and carrier quotations
Complete and submit applications in coordination with producers
Follow up with carriers to ensure timely receipt of quotations, policies, and endorsements
Issue and process binders, certificates, endorsements, policies, and related documentation
Verify accuracy of policies and policy changes and facilitate corrections as needed
Process renewals according to agency procedures and timelines
Review policy audits and coordinate corrections between clients and carriers when necessary
Prepare insurance summaries, schedules, proposals, and client correspondence
Determine appropriate billing methods and process invoicing accordingly
Provide responsive, professional service to clients, carriers, and internal team members
Maintain accurate account records and documentation
Support producers with day-to-day service needs and account maintenance

Requirements

What you’ll need

Active Iowa Property & Casualty (P&C) insurance license or ability to obtain within 30 days of employment
Minimum of 2+ years of Commercial Lines Account Management experience
Strong understanding of commercial insurance coverage, policy servicing, and renewal processes
Proficiency with Microsoft Office, including Outlook, Word, and Excel
Excellent organizational, time management, and communication skills
Ability to manage multiple deadlines and priorities in a fast-paced environment
High school diploma or equivalent
Experience using Applied Epic agency management software is preferred

Benefits

Comp & perks

Competitive salary (based on experience) with bonus eligibility
4 weeks PTO
Profit sharing program
Family-friendly culture with flexibility for real life
Direct collaboration with leadership—your work shapes strategy and decision-making
Supportive team that encourages cross-training and growth

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

commercial insurance coveragepolicy servicingrenewal processesaccount managementbilling methodsinvoicing

Soft Skills

organizational skillstime managementcommunication skillsability to manage multiple deadlinesprofessional service

Certifications

Iowa Property & Casualty (P&C) insurance license