Director of Consulting – Implementation

Kryterion, Inc.

Director of Consulting & Implementation at Kryterion overseeing strategy and growth of consulting services. Leading teams for exceptional client experiences and long-term customer success.

Posted 6/2/2026full-timeRemote • Arizona • 🇺🇸 United StatesLeadWebsite

About the role

Key responsibilities & impact

Lead the strategy, execution, and growth of Kryterion’s implementation and consulting services organization
Drive successful customer onboarding, program launches, and ongoing optimization initiatives for clients
Oversee a team of project managers, implementation specialists, consultants, and training professionals
Partner closely with Sales, Product, Customer Support, and cross-functional teams
Define and execute the Consulting and Implementation vision aligned with company growth goals
Build scalable service offerings (implementation, integration, training, consulting)
Drive utilization, margin, and revenue targets for services
Oversee end-to-end implementation of certification programs
Act as executive sponsor for key projects
Lead, mentor, and scale a team of Implementation Managers, Consultants, Project managers, Trainers
Establish performance metrics, career paths, and training programs
Foster a high-performance, customer-centric culture
Partner with Sales on scoping, SOW development
Collaborate with Product and Sales to influence roadmap based on client needs
Track and report on KPIs: Time-to-launch, Customer satisfaction, Utilization and billable rates, Project margin and revenue
Serve as a subject matter expert in certification and credentialing best practices

Requirements

What you’ll need

5+ years of experience in SaaS Professional Services, Consulting, or Implementation
2+ years in a leadership role managing delivery teams running complex, multi-phase implementations
Previous resource planning and delivery governance
Risk and issue management expertise
Ability to translate business needs into technical and service solutions
Proven success delivering complex SaaS implementations (enterprise-level clients preferred)
Strong understanding of integrations (APIs, SSO, LMS/CRM ecosystems)
Demonstrated ability to manage P&L, utilization, and services revenue

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Kryterion, Inc. Website LinkedIn All Job Openings 201 - 500 employees Founded 2001 ☁️ SaaS 📚 Education 🤝 B2B SaaS
Education
B2B <Kryterion, Inc. > Kryterion is a global leader in online testing solutions founded in 2001. The company provides an all-in-one SaaS assessment platform that supports test development, management, psychometric services, secure multi-modal delivery (including remote proctoring and physical test centers), and credentialing program support for organizations across healthcare, government, professional associations, and corporate sectors. Kryterion emphasizes security, control, flexibility, and high candidate/client satisfaction for certification and licensure programs. Director of Consulting – Implementation Job not on LinkedIn 🔥 32 minutes ago 🌵 Arizona – Remote ⏰ Full Time 🔴 Lead 👔 Director Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Lead the strategy, execution, and growth of Kryterion’s implementation and consulting services organization
Drive successful customer onboarding, program launches, and ongoing optimization initiatives for clients
Oversee a team of project managers, implementation specialists, consultants, and training professionals
Partner closely with Sales, Product, Customer Support, and cross-functional teams
Define and execute the Consulting and Implementation vision aligned with company growth goals
Build scalable service offerings (implementation, integration, training, consulting)
Drive utilization, margin, and revenue targets for services
Oversee end-to-end implementation of certification programs
Act as executive sponsor for key projects
Lead, mentor, and scale a team of Implementation Managers, Consultants, Project managers, Trainers
Establish performance metrics, career paths, and training programs
Foster a high-performance, customer-centric culture
Partner with Sales on scoping, SOW development
Collaborate with Product and Sales to influence roadmap based on client needs
Track and report on KPIs: Time-to-launch, Customer satisfaction, Utilization and billable rates, Project margin and revenue
Serve as a subject matter expert in certification and credentialing best practices 🎯 Requirements
5+ years of experience in SaaS Professional Services, Consulting, or Implementation
2+ years in a leadership role managing delivery teams running complex, multi-phase implementations
Previous resource planning and delivery governance
Risk and issue management expertise
Ability to translate business needs into technical and service solutions
Proven success delivering complex SaaS implementations (enterprise-level clients preferred)
Strong understanding of integrations (APIs, SSO, LMS/CRM ecosystems)
Demonstrated ability to manage P&L, utilization, and services revenue Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Director, Field Access Management 🔥 9 minutes ago Ardelyx, Inc. 201 - 500 🧬 Biotechnology 💊 Pharmaceuticals ⚕️ Healthcare Insurance Website LinkedIn All Job Openings Director of Field Access Management at Ardelyx providing strategic leadership for patient access. Overseeing a national team and executing access and reimbursement strategies in the pharmaceutical field. 🇺🇸 United States – Remote 💵 $223k - $273k / year ⏰ Full Time 🔴 Lead 👔 Director Director of Revenue 🔥 25 minutes ago Togal.AI 11 - 50 🤖 Artificial Intelligence ☁️ SaaS 🤝 B2B Website LinkedIn All Job Openings Director of Revenue overseeing GTM operations and metric definitions at an innovative construction tech company. Utilizing AI to transform revenue strategies and improve efficiency. 🇺🇸 United States – Remote 💰 $7M Seed Round - Togal.AI on 2023-03 ⏰ Full Time 🔴 Lead 👔 Director Director, Integrated Market Access & Development 🔥 35 minutes ago Tactile Medical 1001 - 5000 🔧 Hardware 🤝 B2B 👥 B2C Website LinkedIn All Job Openings Director leading integrated market access and development strategies for medical devices at Tactile Medical in the US. Overseeing field payer engagement and market development initiatives. 🇺🇸 United States – Remote 💵 $132.9k - $199.3k / year 💰 $32.5M Post-IPO Equity - Tactile Medical on 2023-02 ⏰ Full Time 🔴 Lead 👔 Director Regional Director, Facilities 🔥 52 minutes ago Ciel Senior Living 201 - 500 👥 B2C ⚕️ Healthcare Insurance 🧘 Wellness Website LinkedIn All Job Openings Regional Director of Facilities overseeing all physical plant operations at Ciel Senior Living. Responsible for strategic leadership, operational oversight, and engineering systems expertise across multiple locations. 🇺🇸 United States – Remote 💵 $125k - $130k / year ⏰ Full Time 🔴 Lead 👔 Director Director of Global Philanthropy – Major Gifts 🔥 1 hour ago The Humane League 51 - 200 🤲 Charity 🤝 Non-profit Website LinkedIn All Job Openings Director of Global Philanthropy driving major gifts program for The Humane League. Leading transformational philanthropic investment to end factory farming worldwide. 🇺🇸 United States – Remote 💵 $119.6k - $138.7k / year ⏰ Full Time 🔴 Lead 👔 Director 🦅 H1B Visa Sponsor View More Director Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Hard Skills & Tools

SaaS Professional ServicesConsultingImplementationRisk managementIssue managementResource planningDelivery governanceIntegrationsAPIsSSO

Soft Skills

LeadershipMentoringCollaborationCustomer-centric culturePerformance metrics establishmentCommunicationStrategic thinkingProblem-solvingTeam managementClient relationship management