Senior Client Platform Engineer, Support Ops

Kroll

Senior Client Platform Engineer at Kroll designing, building, and maintaining enterprise forms and integrations platform. Guiding engineers and delivering high-impact work supporting multiple business units across APAC region.

Posted 6/24/2026full-timeHyderabad • 🇮🇳 IndiaSeniorWebsite

Tech Stack

Tools & technologies

JavaPySparkSDLCSOAPSpringSQL

About the role

Key responsibilities & impact

Design, build, and maintain enterprise data collection websites using XML/XSLT-based form technologies and Java frameworks.
Develop reusable form components, validation logic, and transformation pipelines to support consistent, secure deployments.
Implement Java services and APIs (Spring/Struts on Tomcat/JBoss) that integrate client-facing workflows with internal systems.
Build and support REST/SOAP integrations for authentication, schema validation, retries, and version management.
Support enhancements and fixes through daily ticket intake, ensuring SLAs and turnaround expectations are met.
Develop and maintain integrations with Microsoft Graph, SharePoint, monday.com, and SendGrid.
Operate Databricks Jobs/Workflows (SQL/PySpark, Delta) for data transformation and delivery to reporting environments.
Participate in on-call coverage and ensure smooth hand-offs between APAC and North America.
Monitor and improve platform observability — logs, metrics, alerts, and performance dashboards.
Lead root-cause analysis and post-mortem reviews for production incidents.
Serve as the senior technical point of contact for the APAC team — mentoring junior engineers, reviewing code, and coordinating workload.
Help formalize and mature SDLC processes for form and integration deployments, improving release quality and repeatability.
Collaborate closely with analysts, QA, and infrastructure to deliver stable, high-quality releases on tight timelines.

Requirements

What you’ll need

5–8 years of experience in software or platform engineering, including hands-on build and deployment ownership.
Strong proficiency in XML technologies (XSD, XPath, XSLT, XForms-like frameworks).
Java development experience (Spring or Struts) on Tomcat/JBoss.
Experience supporting form-based or data collection web applications in a production environment.
Familiarity with REST/SOAP APIs and integration workflows.
Working knowledge of SQL/T-SQL and data transformation.
Experience with CI/CD pipelines, version control, and testing frameworks.
Strong troubleshooting, systems thinking, and communication skills.

Benefits

Comp & perks

Health insurance
Retirement plans
Paid time off
Flexible work arrangements
Professional development

ATS Keywords

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Hard Skills & Tools

XMLXSLTJavaSpringStrutsRESTSOAPSQLPySparkCI/CD

Soft Skills

troubleshootingsystems thinkingcommunicationmentoringcollaboration