Kroll

Business Analyst II

Kroll

full-time

Posted on:

Location Type: Hybrid

Location: ManilaPhilippines

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About the role

  • Gather, analyze, and document business requirements from U.S. stakeholders and internal KBS teams.
  • Translate business needs into clear functional and/or technical specifications.
  • Create user stories, acceptance criteria, and process documentation to support development and QA.
  • Validate outputs against requirements and support UAT cycles to ensure solutions meet business needs.
  • Coordinate and manage a small portfolio of projects, ensuring milestones are met and stakeholders are informed.
  • Maintain project plans, trackers, and dashboards in tools such as Monday.com, JIRA, or Azure DevOps (ADO).
  • Document and communicate project updates, risks, and dependencies.
  • Serve as a liaison between Client Services, Technology, and Operations, ensuring alignment on priorities and deliverables.
  • Support process standardization, documentation, and continuous improvement across the service line.

Requirements

  • 4–6 years of experience in business analysis, project coordination, or project management within a professional services or technology-driven environment.
  • Bachelor’s degree in Business, Information Systems, or a related field preferred.
  • Strong analytical and documentation skills, with excellent follow-through and attention to detail.
  • Exceptional communication and stakeholder management skills across technical and non-technical audiences.
  • Proficiency in tools like Monday.com, JIRA, Azure DevOps (ADO), Confluence, or MS Project.
  • Exposure to Agile delivery or iterative project methodologies preferred.
Benefits
  • Gain exposure to both project management and business analysis disciplines in a collaborative, lean environment.
  • Build a foundation for growth into senior project or business leadership roles within KBS.
  • Work directly with U.S. business stakeholders on meaningful, high-impact initiatives.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
business analysisproject coordinationproject managementrequirements gatheringfunctional specificationsuser storiesacceptance criteriaprocess documentationUAT supportAgile methodologies
Soft Skills
analytical skillsdocumentation skillsattention to detailcommunication skillsstakeholder managementfollow-throughinterpersonal skillsorganizational skillsproblem-solvingcollaboration