Business Analyst II

Kroll

Business Analyst II in Kroll's Support Operations, performing analysis and project management for U.S. business stakeholders.

Posted 4/20/2026full-timeManila • 🇵🇭 PhilippinesMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

Azure

About the role

Key responsibilities & impact

Gather, analyze, and document business requirements from U.S. stakeholders and internal KBS teams.
Translate business needs into clear functional and/or technical specifications.
Create user stories, acceptance criteria, and process documentation to support development and QA.
Validate outputs against requirements and support UAT cycles to ensure solutions meet business needs.
Coordinate and manage a small portfolio of projects, ensuring milestones are met and stakeholders are informed.
Maintain project plans, trackers, and dashboards in tools such as Monday.com, JIRA, or Azure DevOps (ADO).
Document and communicate project updates, risks, and dependencies.
Serve as a liaison between Client Services, Technology, and Operations, ensuring alignment on priorities and deliverables.
Support process standardization, documentation, and continuous improvement across the service line.

Requirements

What you’ll need

4–6 years of experience in business analysis, project coordination, or project management within a professional services or technology-driven environment.
Bachelor’s degree in Business, Information Systems, or a related field preferred.
Strong analytical and documentation skills, with excellent follow-through and attention to detail.
Exceptional communication and stakeholder management skills across technical and non-technical audiences.
Proficiency in tools like Monday.com, JIRA, Azure DevOps (ADO), Confluence, or MS Project.
Exposure to Agile delivery or iterative project methodologies preferred.

Benefits

Comp & perks

Gain exposure to both project management and business analysis disciplines in a collaborative, lean environment.
Build a foundation for growth into senior project or business leadership roles within KBS.
Work directly with U.S. business stakeholders on meaningful, high-impact initiatives.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

business analysisproject coordinationproject managementrequirements gatheringfunctional specificationsuser storiesacceptance criteriaprocess documentationUAT supportAgile methodologies

Soft Skills

analytical skillsdocumentation skillsattention to detailcommunication skillsstakeholder managementfollow-throughinterpersonal skillsorganizational skillsproblem-solvingcollaboration