Client Services Representative

• Perform research and analyze financial information to help company make well informed commercial decisions, conduct research, and monitor financial movements.
• Prepare and analyze trial balances and various accounting schedules, ensuring the accuracy and completeness of financial data.
• Transfer trial balance data to the Income Statement (IS) and Balance Sheet (BS); support preparation of monthly, quarterly, and annual financial reports/analysis.
• Update/Input data into various financial models/templates as per guidelines set by BUs/Clients.
• Conduct broad analysis of income statement, balance sheet, cash flows, ratios, segment performance; proactively highlight exceptions or variations.
• Ensure minimum >99% quality on work processed and complete quality-checked documents (v2s) within 24-48hrs or as per TAT.
• Meet timeliness expectations as stated by the business and raise queries timely with TLs for quick resolution.
• Contribute process-related ideas to reduce time or provide cost benefits and participate in pilot runs to determine cycle times.
• Participate in training sessions/walk-through calls and team huddles; assist in process documentation and creation of SOP and checklist.
• Ensure adherence to Kroll policies, procedures and protocols and proactively support key initiatives and communicate project status to stakeholders.

Analyst I, Client Services Operations

Client Services

Client Support Relations – Japanese Language Services

Client Support Relations – Language Services

Client Support Relations – Japanese Language Services

Client Service Specialist – Indices & ETFs