Senior Analyst, Business Management
S&P Global
Tableau
Job Level
SeniorLead
Tech Stack
Tableau
About the role
- Drive reporting, dashboards and strategy execution to enable service excellence across consulting delivery
- Support the design and execution of operational strategies aligned with business goals
- Drive initiatives to improve delivery efficiency, cost optimization, and resource utilization
- Collaborate with leadership to define and monitor operational KPIs and dashboards
- Analyze operational data to identify trends, risks, and improvement opportunities
- Lead monthly and quarterly business reviews with delivery and functional teams
- Ensure timely reporting and insights for decision-making across service lines
- Conduct process assessments and recommend improvements using Lean, Six Sigma, or other methodologies
- Support documentation, standardization, and compliance of operational processes
- Implement governance frameworks for service delivery and operational controls
- Act as a liaison between delivery teams, enabling functions, and global leadership
- Facilitate cross-functional collaboration to resolve operational challenges and drive alignment on priorities, timelines, and resource planning
- Identify opportunities for automation and digital tooling; partner with IT and transformation teams to implement solutions and support adoption of performance tracking tools
Requirements
- 8–12 years of experience in business operations, consulting delivery, or transformation roles
- Strong understanding of operational frameworks, service delivery models, performance metrics
- Experience with process improvement methodologies (Lean, Six Sigma, etc.)
- Proficiency in tools like Excel, Power BI, Tableau, and workflow automation platforms
- Excellent communication, stakeholder management, and analytical skills
- Bachelor’s degree in Business, Operations, or related field; MBA preferred
- Detail-oriented with a strategic mindset
- Comfortable working in fast-paced, matrixed environments
- Strong problem-solving and facilitation skills
- Passion for operational excellence and continuous improvement
