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About the role
Key responsibilities & impact- Support onboarding, deployment and ongoing adoption of KOPE workflows across client projects
- Configure, test and support Tekla and Revit workflows, including integrations and downstream fabrication processes
- Work directly with customers to understand delivery requirements, implementation challenges and project objectives
- Collaborate with product and development teams to support testing, validation and continuous workflow improvement
- Help define and maintain best-practice implementation approaches, onboarding material and technical documentation
- Support workshops, training sessions and customer review meetings across global project teams
- Contribute to future product and roadmap development through direct customer engagement and project feedback
Requirements
What you’ll need- Advanced working knowledge of Tekla Structures is essential
- Strong working knowledge of Revit and BIM delivery workflows
- Minimum 3 years’ experience within the Architecture, Engineering or Construction industry
- Experience supporting digital delivery, BIM coordination or technical implementation workflows
- Understanding of fabrication, offsite construction or DFMA workflows advantageous
- Experience in technical support, customer success, implementation or software deployment beneficial
- Strong communication and stakeholder management skills
- Highly organised with strong attention to detail
- Comfortable working directly with customers and problem solving in live project environments
- Proactive, adaptable and keen to work in a fast-moving environment
- Interest in automation, digital workflows and emerging construction technology
Benefits
Comp & perks- Remote first
- Flexible working style
- Relaxed and fun culture
- Greenfield development with no legacy apps
- Autonomy & responsibility encouraged
- Generous holiday allowance - 23 days paid holiday plus public and bank holidays
- Aviva Health Insurance
- Winter leave – the office closes between Christmas eve and 1st January (inclusive) this is in addition to your personal annual leave
- All-company in person events
- Generous maternity, paternity and parental leave policy
ATS Keywords
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Hard Skills & Tools
Tekla StructuresRevitBIM delivery workflowsdigital deliveryBIM coordinationtechnical implementationfabrication workflowsoffsite constructionDFMA workflowstechnical support
Soft Skills
communicationstakeholder managementorganisational skillsattention to detailproblem solvingproactiveadaptabilitycustomer engagementcollaborationtraining