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Konecta

Chargé de Clientèle Bilingue

Konecta

Customer Service Advisor responding to clients in multiple languages via phone, email, and chat. Providing adapted solutions to diverse client profiles in Madagascar and internationally.

Posted 7/2/2026full-timeAntananarivo • 🇲🇬 MadagascarMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates proficiency in multilingual customer support, particularly in English and French, while providing tailored solutions to diverse client profiles. Exhibits strong interpersonal and intercultural communication skills to enhance the company's global image.

Highest-signal resume keywords
Bilingual Proficiency in English and FrenchMultilingual Customer SupportInterpersonal Communication SkillsAdaptabilityCustomer Service Experience

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills
Aisance RelationnelleSens Du ServiceIntercultural Communication
Industry Keywords
Service ClientSolutions AdaptéesImage D'EntrepriseClients Internationaux

About the role

Key responsibilities & impact
  • Répondre aux clients dans plusieurs langues (téléphone, mail, chat).
  • Conseiller et apporter des solutions adaptées à des profils variés.
  • Représenter Konecta auprès de clients en France et à l’international.
  • Contribuer à l’image d’une entreprise tournée vers le monde.

Requirements

What you’ll need
  • Maîtrise de l'anglais et le français.
  • Aisance relationnelle et interculturelle.
  • Sens du service et adaptabilité.
  • Expérience en service client appréciée mais pas obligatoire.

Benefits

Comp & perks
  • CDI à temps plein.
  • Formation initiale et continue.
  • CNAPS
  • OSTIE
  • Transport
  • Cantine