Salary
💰 €55,000 - €65,000 per year
About the role
- First- and second-level support for employees in Düsseldorf and Dresden
- Administration and maintenance of endpoints (PCs, tablets, smartphones, printers) using modern management tools
- Procurement and installation of hardware, software and peripherals
- Management and optimization of the local server infrastructure
- Execution and monitoring of backup processes
- Administration of security solutions and WLAN infrastructure
- Support of cloud applications and collaboration platforms
- Maintenance and development of the ticketing system
- Support of Group IT in strategic projects and process optimizations
Requirements
- Completed vocational training or degree in an IT-related field
- At least 3–5 years of professional experience in IT administration and support
- Strong knowledge of Microsoft products, networking technologies, and cloud services
- Experience in IT security and mobile device management
- Fluent German and English skills
- Experience in technical documentation and project management
- Excellent communication skills, service orientation, and problem-solving ability
- Proactive and independent working style
- Modern working environment with respectful interactions and openness to new technologies
- Individual development opportunities, including international prospects within the corporate group
- Regular development reviews for career planning
- Attractive remuneration with regular pay increases and employer contribution to company pension scheme
- Flexible working hours and up to 50% remote work options
- Bike leasing program for your daily fitness
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
IT administrationIT supportnetworking technologiescloud servicesIT securitymobile device managementtechnical documentationproject managementendpoint managementserver infrastructure management
Soft skills
communication skillsservice orientationproblem-solving abilityproactive working styleindependent working style
Certifications
vocational trainingdegree in IT-related field