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Customer Success Representative – Renewable Energy
Kleines Kraftwerk DE GmbHCustomer Success Mitarbeiter in erneuerbaren Energien mit Kundenservice und Beratung via Telefon und E-Mail. Finde Lösungen für Kundenanliegen in Elsdorf.
About the role
Key responsibilities & impact- Provide customer service and advice via phone and email
- Handle inquiries and identify solutions
- Maintain reliable communication with customers
- Relay customer feedback to the company
Requirements
What you’ll need- At least 1 year of experience in telephone customer contact
- Strong communication skills
- Structured and solution-oriented working style
- Curiosity about sustainable technologies
- Confidence in using digital tools
Benefits
Comp & perks- 28 days of vacation
- 5 days of workation per year
- Subsidy for Wellpass
- Company pension scheme
- Exclusive product discounts
ATS Keywords
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Soft Skills
customer servicecommunication skillssolution-oriented working stylecuriosity