Product Supportability Project Manager

KLA

Product Supportability Project Manager at KLA optimizing serviceability and reliability. Collaborating with engineering, manufacturing, and support teams throughout product life cycle.

Posted 5/19/2026full-timePhoenix • Arizona • 🇺🇸 United StatesMid-LevelSenior💰 $91,900 - $156,200 per yearWebsite

About the role

Key responsibilities & impact

New and sustaining product service engineering
Serve as the central technical resource / work with Software and Hardware develop engineering, manufacturing, technical support, quality, marketing and field as the product(s) move through the Product Life Cycle (PLC)
Optimize serviceability, reduce cost-of-service through all stages of the PLC, and improve short- and long-term product service revenue performance
Drive continuous improvement of system hardware, diagnostics and software, tooling, user documentation, knowledge management, and training
Hands-on work for integration of Alpha/Beta systems, including performing serviceability validation
Travel to Beta sites for support of new tool installations/upgrades, and for critical issue support for new products

Requirements

What you’ll need

Master's Level Degree and 0 years related work experience
Bachelor's Level Degree and related work experience of 2 years

Benefits

Comp & perks

medical, dental, vision, life, and other voluntary benefits
401(K) including company matching
employee stock purchase program (ESPP)
student debt assistance
tuition reimbursement program
development and career growth opportunities and programs
financial planning benefits
wellness benefits including an employee assistance program (EAP)
paid time off and paid company holidays
family care and bonding leave

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

product service engineeringserviceability validationcontinuous improvementsystem hardwarediagnosticssoftwaretoolinguser documentationknowledge managementtraining

Soft Skills

technical resourcecollaborationcommunicationproblem-solvingsupportoptimization

Certifications

Master's Level DegreeBachelor's Level Degree