FREE ACCESS
5,000–10,000 jobs/day
See all jobs on JobTailor
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
About the role
Key responsibilities & impact- Provides strategic leadership and direction for pre- and post-sales services and support
- Manages customer retention (CRM) and resolves customer concerns
- Analyzes operational processes and performs training needs assessment
- Facilitates partnership among departments focusing on productivity
- Efficiently manages people and resources to drive operational excellence
- Develops customer service department procedures
- Liaises between customers and manufacturing, sales, and field service to resolve inquiries
- Executes warranty and acceptance processes and reviews warranty claims
- Manages return materials authorization processes
Requirements
What you’ll need- Master's Level Degree or work experience of 2 years
- Bachelor's Level Degree or work experience of 3 years
- Metrology Product Background is a plus
Benefits
Comp & perks- Competitive, family friendly total rewards package
- Commitment to an inclusive environment
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
strategic leadershipcustomer retentionoperational analysistraining needs assessmentproductivity focuspeople managementresource managementcustomer service procedure developmentliaison skillswarranty process execution
Certifications
Master's Level DegreeBachelor's Level Degree