Primary responsibility is to achieve predictable Cycle Times and Warranty Starts for new tools installed at customer sites.
Includes activities associated with setup, alignment, calibration, troubleshooting, diagnosing and repairing of highly complex capital equipment.
Represents the company to the customer and assumes accountability for customer satisfaction with all installation-associated activities.
Assures operational quality of system equipment.
Works directly with KLA regions and customers to verify new tool performance and transfer tool responsibility.
Seeks warranty sign-off on newly installed tools.

Requirements

Master's Level Degree and 0 years related work experience; Bachelor's Level Degree and related work experience of 2 years
Knowledgeable in electronics, optics, mechanical, electro-mechanical and electro-optical systems
Preferable had experience in high vacuum systems
Competent with the MS Office suite of applications
Have knowledge of computer theory, various operating system software knowledge and networking in a Windows, Unix or Novell environment
Strong verbal, written and interpersonal communications skills are required
Ability to work in local or remote locations with domestic and international travel
Must be technically savvy and possess analytical, problem solving skills
Must be self motivated and self driven and must be well organized
Must be willing to travel to support installations worldwide
Must be able to effectively work cross culturally
Must be able to work cross functionally

Benefits

medical, dental, vision, life, and other voluntary benefits
401(K) including company matching
employee stock purchase program (ESPP)
student debt assistance
tuition reimbursement program
development and career growth opportunities and programs
financial planning benefits
wellness benefits including an employee assistance program (EAP)
paid time off
paid company holidays
family care and bonding leave

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

setupalignmentcalibrationtroubleshootingdiagnosingrepairinghigh vacuum systemscomputer theoryoperating systemsnetworking

Soft Skills

customer satisfactionverbal communicationwritten communicationinterpersonal skillsanalytical skillsproblem solvingself motivatedwell organizedcross cultural communicationcross functional collaboration

Certifications

Master's Level DegreeBachelor's Level Degree