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King's Service Centre

Admissions Data Analyst

King's Service Centre

Provide high standard IT support to staff and students at Kings’ College London. Responsible for data analysis and reporting to optimize Admissions and recruitment services.

Posted 4/15/2026full-timeQuintrell Downs • 🇬🇧 United KingdomMid-LevelSeniorWebsite

Tech Stack

Tools & technologies
SQL

About the role

Key responsibilities & impact
  • Provide highest standard of IT support to staff and students at Kings’ College London.
  • Work closely and on their own initiative with IT Services and King’s College London.
  • Provide the Admissions department with a strong data foundation and reporting service.
  • Responsible for providing dashboards and reports assessing effectiveness of Admissions and recruitment services.
  • Measure against KPI’s and SLA’s, performance forecasting, workload management data.
  • Support data reporting needs relevant to Admissions for various stakeholders.
  • Identify areas for process improvement and service efficiency.
  • Provide support and technical advice to staff to assist with data retrieval and analysis.
  • Adhere to ITIL based Service Management processes.

Requirements

What you’ll need
  • Educated to degree level or equivalent experience (D)
  • Qualified and/or experience of working within an ITIL or Agile framework (D)
  • Strong proven data analysis skills (E)
  • Ability to produce data reports and dashboards on a variety of systems such as PowerBI, and for a variety of audiences (E)
  • Experience of using a records management system i.e. SITS, along with experience of using SQL to support and problem solve within that system (E)
  • Strong IT skills and experience of both front end and back IT processes (E)
  • A basic understanding of Admissions (D)
  • Experience of working in higher education (D)
  • Strong fault finding/diagnostic/trouble-shooting skills (E)
  • Ability to work on both longer-term projects and urgent requests simultaneously and prioritise effectively (E)
  • Commitment to personal development and knowledge enhancement through networking, learning and identifying training needs and opportunities (E)
  • Ability to identify stakeholder needs and work with limited supervision (D)
  • Full Driving Licence or the ability to work from the Quintdown office (Cornwall) (E)
  • Flexibility to travel to London campus for training/meetings, and to work additional hours as the role requires during our busiest periods from mid-late August (2 week leave embargo enforced) (E)

Benefits

Comp & perks
  • We are an inclusive and welcoming employer that encourages a wide range of applicants.
  • We embrace diversity and want everyone to bring their whole selves to work and succeed.
  • 10% Performance related bonus
  • 30 Days holiday and maximum of 8 public holidays (pro-rata)
  • Sick pay
  • 4 Discretionary Christmas Closure Days
  • Contributory pension scheme
  • Life Assurance cover
  • Service time - 3 Volunteer days per year
  • Free onsite parking & Bike racks
  • Annual leave purchase scheme - up to a maximum of 10 days (subject to national minimum wage requirements)
  • Student Discount (access to Totum, Unidays & Student Beans)
  • CycleScheme
  • TechScheme
  • Opportunities for formal training and professional certification
  • Free access to Linkedin Learning
  • Free access to Future Learn short courses
  • Potential for internal promotion and advancement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
data analysisdata reportingdashboardsSQLrecords management systemPowerBIITILAgilefault findingtroubleshooting
Soft Skills
initiativeprocess improvementservice efficiencyprioritizationstakeholder needs identificationcommitment to personal developmentflexibilityworkload managementcommunicationproblem solving
Certifications
degree level education