Facilities & Workplace Experience Manager

Kinaxis

Facilities & Workplace Experience Manager leading workplace experience and operational excellence at Kinaxis in Chennai, ensuring safety and engagement. Collaborating across functions and managing facilities operations, events, and compliance.

Posted 7/24/2026full-timeChennai • 🇮🇳 IndiaSeniorLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive experience in Facilities Management and Workplace Experience, with a strong focus on vendor management, compliance with SEZ regulations, and operational excellence. Proven ability to enhance workplace services and drive employee engagement through effective project management and stakeholder collaboration.

Highest-signal resume keywords

Facilities ManagementVendor ManagementSEZ ComplianceProject ManagementStakeholder Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Housekeeping ManagementSecurity OperationsBuilding Systems UnderstandingFinancial TrackingContract Negotiation

Soft Skills

Influencing SkillsCross-Functional Collaboration

Tools & Technologies

Excel

Industry Keywords

Workplace ExperienceFood Safety ComplianceEmployee EngagementOperational ExpendituresSustainability Goals

About the role

Key responsibilities & impact

Lead and continuously enhance the end-to-end workplace experience, ensuring a clean, safe, and high-performing environment
Oversee housekeeping, pantry services, and front-desk operations, ensuring consistent service delivery aligned with established standards
Manage security operations, including guard coverage, supervision, access control, and compliance with SEZ requirements
Ensure workplace services (including reception) are aligned with business hours and operational needs
Actively gather feedback from employees, BU’s and Corporate Services and drive continuous improvement initiatives
Own and manage end-to-end onboarding processes, ensuring new hires have a seamless first-day experience (workspace readiness, access, equipment)
Coordinate cross-functionally with HR, IT, and Security to ensure timely provisioning of badges, systems access, and workspace setup
Maintain and enforce workplace onboarding standards (desk setup, welcome readiness, orientation support)
Manage offboarding processes, ensuring timely access deactivation, asset recovery, and compliance with internal controls
Ensure all onboarding/offboarding activities meet SEZ compliance requirements and audit standards
Coordinate leadership and executive visits, ensuring workplace readiness and high-quality experience
Plan and execute employee engagement events, town halls, and onsite programs for all-staff events
Work with Fitclub Volunteer Ambassadors to support the successful delivery of wellness activities and employee engagement initiatives at the site
Oversee day-to-day cafeteria and catering operations, ensuring consistent food quality, hospitality standards, and a positive dining experience for all employees
Manage the food service vendor relationship end-to-end, including contract adherence, cost reporting, KPI tracking, and performance reviews aligned with global food program standards set by the Director of Culinary Programs
Coordinate all catering for leadership visits, executive meetings, employee events, and global customer engagements, ensuring high-quality hospitality experience
Ensure full food safety compliance, including FSSAI regulations, temperature monitoring, safe food handling protocols, hygiene audits, and corrective action procedures; escalate non-compliance immediately and transparently
Maintain dietary accommodation standards across all catered meals, ensuring robust vegetarian and vegan options, clear allergen labeling, and adherence to globally mandated dietary policies
Drive a culture of food waste reduction through responsible purchasing, consumption monitoring, portion management, and end-of-service strategies aligned with Kinaxis sustainability goals
Oversee all facility operations, including building systems (HVAC, electrical, plumbing, fire & life safety)
Manage construction, renovations, and office reconfigurations, including move coordination and execution
Manage vendors end-to-end including selection, benchmarking, negotiations, SLAs, AMCs, and performance management
Lead local procurement activities for facilities, workplace services, and operations in accordance with corporate policies
Track budgets, manage operational expenditures, and provide clear variance reporting and cost optimization recommendations
Ensure full compliance with SEZ regulations, statutory requirements, and internal policies

Requirements

What you’ll need

10+ years of experience in Facilities Management and Workplace Experience
Strong hands-on experience managing housekeeping, security, and workplace services operations
Proven track record in vendor management, contract negotiation, and service delivery excellence
Experience working within SEZ environments and compliance frameworks (preferred)
Solid understanding of building systems and infrastructure (HVAC, electrical, fire/life safety, etc.)
Experience supporting leadership visits, events, and employee engagement programs
Strong stakeholder management skills with the ability to influence across functions
Proficiency in Excel, reporting, and financial tracking
Experience managing projects, renovations, and workspace planning initiatives

Benefits

Comp & perks

Flexible vacation and Kinaxis Days (company-wide days off)
Flexible work options
Physical and mental well-being programs
Regularly scheduled virtual fitness classes
Mentorship programs, training, and career development
Recognition programs and referral rewards
Hackathons