Client Partner

Kinaxis

Client Partner managing deployments of RapidResponse solutions at Kinaxis. Driving sales and services opportunities while collaborating with internal and external stakeholders in the supply chain management space.

Posted 7/9/2026full-timeRemote • 🇬🇧 United KingdomSeniorLeadWebsite

About the role

Key responsibilities & impact

Identify sales and services opportunities for an assigned book of business and manage ongoing engagements with customers throughout the services sale lifecycle.
Present deployment methodology and make recommendations on phased approaches to deployments.
Develop strategic account plans to meet assigned revenue target.
Partner with the internal Sales team to identify and close new business opportunities.
Develop comprehensive SOWs, including communicating what would be required in terms of cost, time, and resources to deploy an implementation to client specifications.
Lead discovery workshops to understand client business issues and gain a shared understanding of the project and develop a design direction.
Build productive partnerships with internal stakeholders of the PS, Product Management, Support Services, and Sales teams.
Responsible for helping to establish referenceable clients for Kinaxis.
Build and maintain effective relationships with partner organizations who are engaged in sales, or deployment of, Kinaxis’ solutions.
Be the deployment trusted advisor for customers and partners.

Requirements

What you’ll need

Bachelor’s degree in computer science, process engineering, business, supply chain management or a related field.
Minimum 7 years industry experience in large scale and complex implementations in software consulting services, including hands on experience developing SOWs to deploy client projects, ideally in the supply chain management space.
Minimum of 5 years’ experience in professional services sales with new customers.
A background in consulting
Excellent communicator and able to gain trust quickly with all levels of customers up to C-suite.
Proven negotiator with a track record of consistently meeting or exceeding revenue targets.
Dynamic and critical thinker who can understand the intricacies of a deployment and the solution, while also maintaining a strategic view of the project and customer needs.
Travel 30-60% of the time domestically and occasional international travel.
Kinaxis RapidResponse certification in the role of Contributor, Author, or Admin is considered an asset.

Benefits

Comp & perks

Flexible vacation and Kinaxis Days (company-wide days off)
Flexible work options
Physical and mental well-being programs
Regularly scheduled virtual fitness classes
Mentorship programs, training, and career development
Recognition programs and referral rewards
Hackathons

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Complex ImplementationsDeployment MethodologyRevenue Target AchievementClient Project DeploymentSupply Chain Management

Soft Skills

Excellent CommunicationTrust BuildingNegotiation SkillsDynamic ThinkingCritical Thinking

Certifications

Kinaxis RapidResponse Certification