Principal – Innovation Services

Kinaxis

Lead the Innovation Services team at Kinaxis in managing new product introduction and project governance. Collaborate with stakeholders to ensure successful deployments in a global environment.

Posted 6/30/2026full-timeRemote • 🇺🇸 United StatesLeadWebsite

Tech Stack

Tools & technologies

CloudSQL

About the role

Key responsibilities & impact

Lead the Innovation and Data Sciences program management to enable successful transition from new product introduction to full scale deployments.
Partner with Product Management, Product Development, Solution Development, Professional Services and other key stakeholders to develop and continuously enhance new PS deployment templates and assets, incorporating learnings from field deployment.
Lead IDS risk management in partnership with Product and Technical PMO partners, to mitigate risks driven by product development dependencies, ensuring successful deployments.
Partner with Client Partners, Product teams, Product Management, and IDS Managers to develop comprehensive SOWs, including communication, cost, time, and resources to meet client implementation specifications, with on-going enhancements to standard deployment questionnaires & estimates based on field deployment learnings.
Track future project opportunities and coordinate with Client Parters on projected SOW close and start dates to support project team resourcing alignment with PS organization.
Drive training and enablement for Professional Services team in the New Products areas.
Work closely with Product Management and internal training enablement leadership to organize training sessions and bootcamps, developing training content as needed.
Build and maintain productive relationships with key stakeholders involved in the introduction and deployment of new Kinaxis solutions.
Work closely with Product Operations and Program Managers to support new product go-to-market strategies and timelines.

Requirements

What you’ll need

Bachelor's degree in Computer Science, Industrial Engineering, Business, Supply Chain Management or a related field.
Minimum 10 years’ Supply Chain industry experience.
Experience in Data Science, Optimization or Application development, cloud technologies, SQL and /or integration skills.
In depth Technical Program Management expertise, with at least 5 years demonstrated history of implementing complex software solutions.
Dynamic and critical thinker who can understand the intricacies of a new product launch while maintaining a strategic view of the connectivity into professional services.
Advanced stakeholder management skills, with the ability to manage a complex network of stakeholders and navigate across multiple enterprise functions to achieve results.
Ability to travel 50%, mostly in North America with some global requirements.
Ability to effectively communicate with all levels within the organization, including C-level Executives.

Benefits

Comp & perks

Flexible vacation and Kinaxis Days (company-wide days off)
Flexible work options
Physical and mental well-being programs
Regularly scheduled virtual fitness classes
Mentorship programs, training, and career development
Recognition programs and referral rewards
Hackathons

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Data ScienceOptimizationApplication DevelopmentSQLIntegration SkillsTechnical Program ManagementSoftware Solutions ImplementationNew Product IntroductionDeployment Templates DevelopmentRisk Management

Soft Skills

Dynamic ThinkingCritical ThinkingEffective CommunicationRelationship BuildingTraining and Enablement