Senior Program Manager, Product Operations – SaaS Supply Chain Platform

Kinaxis

Senior Program Manager leading complex, cross-functional enterprise software programs. Collaborating with Product Management and Engineering in a remote setup.

Posted 6/30/2026full-timeRemote • 🇨🇦 CanadaSeniorWebsite

Tech Stack

Tools & technologies

GoPMP

About the role

Key responsibilities & impact

Lead complex, cross-functional enterprise software programs, with a focus on Platform initiatives, in close partnership with Product Management and Engineering.
Operate as a peer and execution partner to Product Managers and engineering leaders, translating strategy into executable plans, milestones, and decisions while driving alignment, transparency, and delivery outcomes.
Build and drive end to end execution plans for enterprise software and platform programs that require cross-team coordination.
Partner closely with Product Management and Engineering to translate strategy into executable, milestone-driven plans.
Manage timelines, dependencies, risks, and trade-offs across internal and external workstreams.
Ensure disciplined tracking of input and output metrics tied to platform capabilities, business outcomes, and delivery health.
Proactively identify blockers, call out issues directly, and drive resolution through clear ownership and escalation paths.
Maintain program artifacts, including plans, decision logs, risk registers, and dependency maps.
Drive path-to-green recovery plans with defined corrective actions, owners, and timelines.
Reduce friction and improve throughput across internal and externally managed workstreams.
Continuously improve delivery processes for predictability, efficiency, and scale.
Proactively build tools, templates, and lightweight automation to scale execution and team productivity.
Communicate programs clearly to executive and cross-functional audiences. Provide structured status reporting, risk escalation, and expectation management. Facilitate decision-making and maintain momentum across teams. Building strong partnerships across Product, Engineering, Go-to-Market, Deployment, Support, and Customer Success.

Requirements

What you’ll need

Bachelor’s degree in business or related field, or equivalent practical experience.
Advanced degree (e.g., MBA) is considered an asset.
Project or program management certifications (e.g., PMP, PgMP) are preferred.
10+ years of experience in program management within enterprise software, platform, or infrastructure environments (SaaS or complex B2B preferred).
Strong understanding of scalable systems, platform capabilities, and cross-functional dependencies.
Strong fluency in AI-enabled tools and workflows, with a track record of using automation, data, and emerging technologies to streamline execution, improve reporting, and drive faster, more informed decisions.
Proactively identifies opportunities to scale impact through AI.
Proven ability to manage complex dependencies and improve delivery predictability across programs.
Strong leadership, judgment, and stakeholder management capabilities.
Exceptional communication skills, with the ability to tailor messaging across executive and cross-functional audiences.
Operates with a growth mindset and a strong sense of ownership for product outcomes.
Goes beyond process to deeply understand the product, customer impact, and technical context—rolling up sleeves when needed to solve problems and drive meaningful results.

Benefits

Comp & perks

Flexible vacation and Kinaxis Days (company-wide days off)
Flexible work options
Physical and mental well-being programs
Regularly scheduled virtual fitness classes
Mentorship programs, training, and career development
Recognition programs and referral rewards
Hackathons

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Program ManagementProject ManagementRisk ManagementDependency ManagementData AnalysisAutomationScalable SystemsDelivery MetricsExecution PlanningProcess Improvement

Soft Skills

Exceptional CommunicationLeadershipJudgmentGrowth MindsetProblem Solving

Certifications

PMPPgMP