Deployment Assurance Coordinator

Kinaxis

Deployment Assurance Coordinator handling operational support and reporting for Kinaxis' Global Customer Care team. Focused on data accuracy and process hygiene throughout the deployment lifecycle.

Posted 6/30/2026full-timeChennai • 🇮🇳 IndiaJuniorWebsite

About the role

Key responsibilities & impact

Maintain and update DA project records across core systems (e.g., Jira, Kantata, SharePoint) to ensure accurate and complete governance data
Coordinate and track DA milestones, guardrail evidence, and readiness artifacts in line with defined DA processes
Compile and maintain DA risk and issue logs, supporting the preparation of risk posture and project health reporting
Generate standard DA reports and dashboards to support visibility into deployment status, risks, and timelines
Support DA team by preparing materials for risk reviews, governance discussions, and escalation forums
Track completion of required artifacts and proactively follow up with internal teams to address gaps
Ensure time‑based inputs (e.g., updates, reviews, approvals) are completed on schedule and reflected accurately in systems
Liaise with DA team members and internal stakeholders to:
Exchange information
Answer administrative and process‑related queries
Escalate data or process issues where required
Support continuous improvement by identifying recurring data or process issues and feeding observations back to the DA team

Requirements

What you’ll need

Bachelor’s degree in a related field (e.g., business, operations, administration)
1–3 years of experience in administration, operations support, project coordination, or customer support roles
Strong organizational skills with high attention to detail
Ability to manage multiple tasks and priorities in a structured, process‑driven environment
Comfortable working with data, reports, and structured documentation
Able to communicate information clearly, concisely, and professionally
Strong interpersonal skills with a collaborative, service‑oriented mindset
Resourceful self‑starter who can follow defined processes while exercising sound judgment
Proficiency with Microsoft Office tools, particularly Excel and PowerPoint
Experience with project management or tracking tools (e.g., Jira, Kantata) is an asset
Familiarity with structured processes, checklists, and reporting frameworks preferred

Benefits

Comp & perks

Flexible vacation and Kinaxis Days (company-wide days off)
Flexible work options
Physical and mental well-being programs
Regularly scheduled virtual fitness classes
Mentorship programs, training, and career development
Recognition programs and referral rewards
Hackathons

ATS Keywords

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Hard Skills & Tools

Project CoordinationData ManagementRisk ReportingReporting FrameworksStructured Documentation

Soft Skills

Strong Organizational SkillsInterpersonal SkillsCollaborative MindsetResourceful Self-StarterClear Communication