Director, Product Management – Platform & Customer Lifecycle

Kin Insurance

Director of Product Management overseeing platform and customer lifecycle at Kin. Leading product strategy and team development for modern homeownership solutions.

Posted 7/21/2026full-timeRemote • 🇺🇸 United StatesLead💰 $188,067 - $214,200 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in product strategy and management, with a strong focus on platform and consumer-facing products. Proven ability to lead cross-functional teams, drive product development, and ensure regulatory compliance in Fintech or Insurtech environments.

Highest-signal resume keywords

Product Strategy DevelopmentTeam Leadership and DevelopmentPlatform Modernization ExperienceTechnical Fluency in ArchitectureCross-Functional Collaboration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Product ManagementPlatform Infrastructure ManagementData Model UnderstandingAPI Strategy DevelopmentSuccess Metrics DefinitionAI-Native Workflow IntegrationPlatform Migration SequencingConsumer Financial Platforms FamiliarityMulti-Sided Product Ecosystem DevelopmentRegulatory Compliance Knowledge

Soft Skills

Analytical RigorEffective CommunicationCross-Functional CoordinationPrioritization SkillsTalent Development

Industry Keywords

FintechInsurtechInsurance Policy AdministrationCustomer ExperienceRegulatory ConstraintsPricing LogicConsumer TrustProduct EcosystemDigital DestinationCustomer Management

About the role

Key responsibilities & impact

Define and own the multi-year product strategy for Kin's policy platform and customer experience, translating long-term business goals into a clear, sequenced roadmap
Lead, develop, and hire a team of product managers; raise the bar on craft, analytical rigor, and cross-functional collaboration across the team
Make the hard prioritization calls between foundational platform work (where the customer is internal and the feedback loop is slow) and customer-facing product work (where the signal is faster and the stakes are visible)
Partner with engineering lead to develop the platform's API strategy and configuration model, ensuring Kin can launch new products and respond to regulatory changes
Drive the Home Hub from its current foundation into the digital destination for customers to manage their existing products and a marketplace to sell them the next
Partner with Engineering, Design, Actuarial, Underwriting, Finance, and Legal to make cross-functional coordination fast and low-friction on work that requires all of them
Define success metrics for your domain, keep them visible across the business, and use them to sharpen roadmap decisions over time
Partner with engineering and data science leaders to ensure AI-native workflows, automation, and intelligence capabilities are embedded into both platform and customer experiences

Requirements

What you’ll need

12+ years of professional experience, with at least 8 years in software product management and at least 3 years managing and developing PM teams
Proven ownership of both platform/infrastructure products and consumer-facing products; you can hold both modes simultaneously without defaulting to one
Experience with platform modernization or re-platforming at scale, including sequencing migrations without disrupting dependent teams
Technical fluency sufficient to contribute to architecture and data model conversations and understand the downstream implications of platform decisions for reliability, scalability, and regulatory compliance
Experience in Fintech, Insurtech, or financial services where pricing logic, regulatory constraints, and customer trust were all constraints at the same time
Track record of building PM talent, not just shipping great products yourself
Written and verbal communication calibrated for both technical and executive audiences.
Familiarity with insurance policy administration systems or consumer financial platforms (Bonus)
Experience building or scaling a multi-sided product ecosystem (platform plus consumer-facing layer) (Bonus)

Benefits

Comp & perks

Competitive salary and company equity through Restricted Stock Units (RSUs), granted as part of our standard compensation package and based on role and level
401(k) with company match up to 4% of eligible earnings
Multiple medical plan options, plus dental and vision coverage
Company-funded HSA contributions (based on medical plan selection)
Company-paid life insurance and short-term disability
A variety of supplemental benefit options, including long-term disability, critical illness, accident, legal, and pet insurance
Access to mental health support and confidential counseling resources
Flexible PTO for exempt employees (most employees take 15–20 days per year), plus 8 company-observed holidays
Paid parental leave, including up to 14 weeks at 100% pay for birthing parents and 8 weeks at 100% pay for non-birthing parents
Career mobility and internal growth opportunities across the organization
Professional development budgets for certifications, conferences, and learning available, subject to management approval