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About the role
Key responsibilities & impact- You’ll probably need to demonstrate at least some experience with; Understanding the Out of the Box capabilities (and limitations) provided by Dynamics 365CE and the Power Platform, from form design to solution management to connectors to integrations.
- Demonstrate Out of the Box functionality to business and technical stakeholders illustrating how the product supports core business processes
- Requirements gathering, writing and evolution through business process identification, analysis and re-engineering
- Designing and delivering AI-assisted solutions, including copilots and automations that enhance user productivity and decision-making
- Learn and become an expert in the in the Kerv Digital accelerators to solve common business scenarios faster. Become a design influencer into the future roadmap of the accelerators
- Crafting user stories, features and epics to be used across the presales, design, development and delivery lifecycles.
- Building Proof of Concepts to demonstrate and articulate solution designs, including Copilot-first solutions
- Implementing business and technical environment change safely and effectively, with the support of the Solution Architects and the Project Office
- Pre-sales engagement including technology evangelism, demonstration, adoption and other early opportunity activities such as bid-response writing
- Creating clear and effective documentation across multiple channels
- Using a proactive approach to ensure timescales are met, balancing a hands-on approach vs delegating to developers or other team members.
- Training end users and admins in the use of Dynamics 365 CE and the Power Platform
- Environment setup, configuration and Application Lifecycle Management
- Supporting, leading and coaching more junior project team members fostering a culture of wellbeing, inclusion and ensuring balanced workload levels
- Prioritise and assign tasks and make best use of available resource and skill levels in the team contributing to the project success
- Build relationships with other stakeholders in other disciplines across the project including within the client team and contribute to the successful management of dependencies between disciplines
- Other tasks as reasonably requested
Requirements
What you’ll need- Must be eligible for Security Clearance
- Expertise in developing Canvas Apps
- Proficient in Model-Driven App development
- Hands-on experience with Microsoft Copilot Studio, including building, configuring, and deploying copilots for business scenarios
- Active SC Clearance or be eligible for Security Clearance
- Familiarity with PCF
- Strong knowledge of Power Automate, including experience designing and managing complex flows
- Experience authoring and refining AI prompts within Power Automate, including Copilot-invoked agent flows and AI Builder generative actions.
- Understanding of Dataverse (a must!)
- Experience in scaling Power Automation solutions for enterprise-level needs
- Experience in building offline apps is a big plus!
- Excellent written and verbal communication skills to understand and playback requirements and convey solution design concepts to customers and peers.
- A strong desire to help customers realise the benefit of their investment and understand the art of the possible.
- Be an awesome team player as the conduit between the customer, business analysts, solution architects, developers and quality assurance.
- Microsoft certifications, e.g. multiple MCPs or an MCSE
Benefits
Comp & perks- Real Flexibility
- Awesome Environment – all of our employee’s will tell you that we foster an easy going environment, are experts at what we do and care deeply about what we work on – and the company was started specifically to find a way for people to take more enjoyment from their work.
- Interesting Work – these days most of our customers are household names and many of our projects have an important impact on the world around us.
- Great Benefits – all the usual suspects and then some. Some highlights include our choose-your-own tech approach to end-user devices, well stocked cupboards with tasty goodies (we’re a food first company too), excellent professional development support including frequent in-house training for tech. you can’t get trained on anywhere else and private healthcare.
- Recognition & Growth – Recognized as a 'Great Place to Work' in both the UK and India, our commitment to excellence goes beyond our products and services. Our culture is a testament to the dedicated technologists who work tirelessly to drive our vision forward.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Dynamics 365 CEPower PlatformCanvas AppsModel-Driven App developmentMicrosoft Copilot StudioPower AutomateDataversePCFAI Builderoffline apps
Soft Skills
communication skillsteam playerrequirements gatheringdocumentationtrainingcoachingrelationship buildingproactive approachtask prioritizationstakeholder management
Certifications
Microsoft certificationsMCPMCSE