Insurance and Financial Services Agent

Karen Michaels - State Farm Insurance Agent

Insurance Agent Team Member for State Farm agency providing customer service and insurance management. Establishing relationships and providing information about coverage and policies.

Posted 4/12/2026full-timeRemote • Maryland, Pennsylvania, Virginia • 🇺🇸 United StatesMid-LevelSenior💰 $40,000 - $60,000 per yearWebsite

About the role

Key responsibilities & impact

Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customer service.
Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Maintain a strong work ethic with a total commitment to success each and every day.

Requirements

What you’ll need

Property and Casualty license (must have currently)
Life and Health license (must have currently)
Excellent communication skills - written, verbal and listening
Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
People-oriented
Organizational skills
Self-motivated
Detail oriented
Proactive in problem solving
Dedicated to customer service
Ability to work in a team environment
Ability to multi-task
Ability to make presentations to potential customers
Provide timely and thorough activity reports to agent
Ability to effectively relate to a customer

Benefits

Comp & perks

401(k)
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Property and Casualty licenseLife and Health license

Soft Skills

communication skillspeople-orientedorganizational skillsself-motivateddetail orientedproactive problem solvingdedicated to customer serviceteamworkmulti-taskingpresentation skills

Certifications

Property and Casualty licenseLife and Health license