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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong leadership and team-building capabilities while effectively managing performance and driving sales objectives. Proficient in utilizing CRM software and conducting performance reviews to enhance team productivity and customer service quality.
Highest-signal resume keywords
Sales ManagementPerformance Review ConductingTeam Building InitiativesCRM Software ProficiencyInventory Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales ManagementPerformance Review ConductingInventory Management
Soft Skills
CoachingMentoringMotivating
Tools & Technologies
CRM SoftwareSalesforceDialer SystemsNICE
Industry Keywords
Sales Development RepresentativeTeam Performance MonitoringQuality Assurance
About the role
Key responsibilities & impact- Gain a complete understanding of specific goals, objectives, and targets
- Liaise with the Sales Trainer to help build a well-developed and high-performing team
- Collaborate with the team to ensure the company is providing consistently excellent service
- Set employee objectives to achieve and exceed company productivity and sales goals
- Adhere to department policies and procedures, monitor team performance and report on progress
- Inspire and create a motivating environment through coaching, mentoring, and enablement
- Partner with senior manager to ensure quality customer service and help supervise team members
- Meet regularly with senior manager to develop and report on strategic plans for team objectives
- Aid senior managers in ensuring that all leads and opportunities are actively followed up with
- Fill in for senior managers as needed to oversee team members
- Monitor quality assurance, reporting any problems to senior manager
- Assist in the hiring, performance management, and evaluation of team members
- Maintain some responsibility of a Sales Development Representative I to aide in business generation
- Provide opportunities to participate in both formal and informal developmental activities
- Lead hiring, performance management, and compensation, and evaluation of team members
Requirements
What you’ll need- Bachelor's degree preferred or equivalent work experience
- 1-2 years’ experience in sales or corporate management roles
- Experience conducting performance reviews
- Proficiency with CRM software, Salesforce is preferred
- Knowledge of inventory management
- Experience with dialer systems, NICE preferred
- Ability to lead team-building initiatives
Benefits
Comp & perks- Competitive Base Salary Range of $75,000
- Incentive Commission Compensation Plan – earned monthly
- Health Insurance: Comprehensive medical, dental, and employer-paid vision plans through UnitedHealthcare (UHC)
- Flexible Spending Account: Set aside pre-tax dollars from your paycheck to pay for qualified out-of-pocket medical, dental, vision, pharmacy or dependent care expenses.
- Lifestyle Spending Account: Employer sponsored post-tax benefits that allow reimbursement for expenses related to physical, mental and financial well-being.
- 100% Company Paid Insurances: Kapitus fully covers the cost of basic short-term and long-term disability insurance, as well as vision insurance.
- Voluntary Insurance: Supplemental life insurance as well as enhanced short- and long-term disability coverage are available.
- Paid Maternity and Parental Leave: Company-paid maternity and parental leave.
- Commuter Benefits: Pre-tax benefits on parking and commuter expenses.
- LifeBalance Program: Discounts on outdoor activities, the arts, health, and fitness.
- Plum Benefits Discount Program: Access exclusive discounts on shows, travel, car rentals, and more.
- Tuition Reimbursement: Up to $5,000 annually in tuition reimbursement.
- Travel Reimbursement: Available for all work-related travel.
- Paid Time Off and Sick Time.
- Retirement Benefits: 401K plan with a 25% match on contributions, up to 6% of annual salary.