Kapitus

Sales Trainer

Kapitus

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $62,800 - $100,800 per year

About the role

  • Create and design training curricula within time and budget constraints that teaches our brand, industry, products, technology, and process best practices
  • Produce physical and digital educational materials (e.g., videos and case studies) to include call scripting, merchant qualification, contracts, lender/competitor training, policy, and procedures
  • Keep current with and maintain best practices for training across the entire sales division
  • Conduct skills gap analysis and identify areas of improvement
  • Participate in call listening to provide coaching & feedback
  • Conduct cross-departmental training with 360° views of Kapitus and how each division works together
  • Collect feedback from trainees and managers about training courses
  • Develop individual coaching plans for salespeople with review sessions to discuss strengths and weaknesses
  • Conduct audits on sales adherence to legal and compliance requirements
  • Ensure sales reps are well versed on the risks that occur when compliance standards are not followed
  • Provide sales support by identifying issues that are due to user errors and work with sales reps to rectify misconceptions
  • Work closely with product to identify upcoming releases and prepare sales teams for upcoming features
  • Willingness to jump on the phones to experience what the sales team is experiencing and assist with any reps having difficulty handling a customer

Requirements

  • Bachelor’s Degree in a related field or 3+ years’ experience working in a training capacity
  • Extensive knowledge of CRM- Salesforce preferred
  • Knowledge of Dialer Systems
  • Proven experience as a Sales Trainer or similar role
  • Extensive knowledge of different types of sales tactics
  • Hands-on experience with e-learning platforms and live classroom training
  • Has previously worked as a high-performing salesperson
  • History of working with small business owners
  • QA with the ability to listen to phone calls and gauge buying signs
  • Ability to partner with multiple teams
  • Can identify the development needs of salespeople
  • Excellent organizational skills
  • A great communicator with high credibility
  • The ability to listen and adapt training to different development levels
  • Experience in the financial industry
Benefits
  • Competitive Base Salary Range of $62,800 – $100,800. Kapitus is providing this as a good faith salary to comply with applicable law. The applicant’s final salary will depend on a number of factors including geographic location, skills, and experience
  • Annual Incentive Compensation Eligibility – Up to 10% annually
  • Health Insurance: We offer comprehensive medical, dental, and employer-paid vision plans through UnitedHealthcare (UHC), with various coverage levels available to meet the needs of our employees and their families.
  • 100% Company Paid Insurances: Kapitus fully covers the cost of basic short-term and long-term disability insurance, as well as vision insurance, ensuring our employees have comprehensive protection without any personal expense.
  • Voluntary Insurance: Supplemental life insurance as well as enhanced short- and long-term disability coverage are available through Mutual of Omaha, providing additional security for our employees. Additionally, Colonial Accident and Hospitalization insurances are also available, offering further protection against unforeseen events.
  • Paid Maternity and Parental Leave: Beyond state-mandated leave policies, Kapitus provides company-paid maternity and parental leave, supporting our employees during important family milestones.
  • LifeBalance Program: Enhance your lifestyle with our LifeBalance membership, which offers discounts on outdoor activities, the arts, health, and fitness. Additional benefits include:
  • Pet and car insurance discounts.
  • Financial services such as LegalShield.
  • Relaxation and stress management tools, including a fully covered annual subscription to The Calm App.
  • Plum Benefits Discount Program: Access exclusive discounts on shows, travel, car rentals, and more, enriching your personal and family life.
  • Tuition Reimbursement: Pursue further education with up to $5,000 annually in tuition reimbursement, plus opportunities to attend relevant conferences and career development events.
  • Transit Reimbursement: We also offer transit reimbursement for all work-related travel, supporting your involvement in career and personal development activities.
  • Paid Time Off and Sick Time
  • Retirement Benefits: Our 401K plan is managed through Fidelity, featuring a 25% match on employee contributions, helping you plan for a secure financial future.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
training curricula designskills gap analysiscoaching plans developmentsales adherence auditscompliance standards knowledgesales tactics knowledgee-learning platforms experiencelive classroom training experienceCRM knowledgedialer systems knowledge
Soft Skills
organizational skillscommunication skillsadaptabilityfeedback collectionteam collaborationcoachingproblem-solvinglistening skillscredibilitycustomer experience empathy