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Customer Success Manager – Apprenticeship / Internship
KameleoonCustomer Success Manager supporting clients by translating business needs into optimization campaigns. Join an international team at Kameleoon, focusing on digital marketing transformation towards consumer engagement.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong operational support capabilities in managing client portfolios, with a focus on campaign optimization and performance analysis. Possesses foundational knowledge of web technologies and a customer service orientation to effectively communicate and collaborate with clients.
Highest-signal resume keywords
Operational SupportCampaign OptimizationAnalytical MindsetCustomer Service OrientationCommunication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
A/B TestingPersonalizationCampaign SetupQuality AssuranceBasic Knowledge of JSBasic Knowledge of CSSBasic Knowledge of HTML
Soft Skills
RigorCuriosity
Certifications & Qualifications
Master’s Program Enrollment
Industry Keywords
DigitalE-commerceSaaSClient PortfoliosConversion Rates
About the role
Key responsibilities & impact- Provide day-to-day operational support to CSMs in managing their client portfolios
- Translate clients' business needs into clear, structured briefs for launching optimization campaigns (A/B testing, personalization)
- Assist with campaign setup on the platform, monitor development projects and perform QA before go-live
- Help analyze campaign results and identify best practices to improve our clients' conversion rates
- Contribute to the preparation of regular follow-up meetings and QBRs
- Attend key client meetings and produce meeting minutes to ensure rigorous follow-up of action plans
Requirements
What you’ll need- Enrolled in a Master’s program (M1 or M2) — business school, engineering school or a university master’s specialized in Digital / E-commerce
- A previous internship in digital, e-commerce or SaaS is a strong plus
- You are not a developer, but you are interested in how websites work (basic knowledge of JS / CSS / HTML is a real advantage)
- Recognized for your rigor, analytical mindset and curiosity
- Customer service oriented with excellent communication skills (oral and written)
Benefits
Comp & perks- Tuition fees covered (under an apprenticeship or professionalization contract) + statutory/contractual compensation
- Swile meal card
- Access to company benefits (additional days off, team events, etc.)