Solutions Engineer – Self Host Support

Kaleidos

full-time

Posted on: 10/13/2025

Location Type: Remote

Location: Remote • 🇪🇸 Spain

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Salary

💰 €48,000 - €53,000 per year

Job Level

Mid-LevelSenior

Tech Stack

AWSAzureCloudDockerGoogle Cloud PlatformKubernetesLinux

About the role

Collaborate with customers to understand their technical and business goals
Design and provide robust solutions for self-hosted environments
Act as a trusted technical consultant
Anticipate needs and optimize user experience
Bridge the gap between development teams and customers
Investigate reported bugs, perform advanced troubleshooting

Requirements

Full professional proficiency in English (C1+ or native)
Basic Spanish communication skills
Mid-Level experience (4 - 6 years) in advanced technical support, solutions engineering, or customer success engineering roles
Proficiency in Docker and Docker Compose
Basic knowledge of Kubernetes in deployment environments
Advanced Linux skills (bash, network management, permissions, troubleshooting)
Experience in remote server management
Familiarity with cloud environments (AWS, GCP, Azure)
Basic notions of security, risk analysis, and vulnerabilities
Exceptionally clear, assertive, and patient communication
Ability to manage multiple tasks and contexts

Benefits

100% remote position
Flexible hours
23 days of paid leave
Continuous learning with internal and external training, conferences, and events
Language classes on the house (eng & span)
2 PIWEEKs per year
Equipment renewal budget every 3 years
Health insurance through flexible compensation
An environment where your opinion matters
Self-organized teams

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills

advanced technical supportsolutions engineeringcustomer success engineeringDockerDocker ComposeKubernetesLinuxremote server managementcloud environmentssecurity