Inside Sales Representative
Kal Tire
full-time
Posted on:
Location Type: Hybrid
Location: Vernon • 🇨🇦 Canada
Visit company websiteSalary
💰 CA$37,980 - CA$49,340 per year
Job Level
Junior
About the role
- Create and maintain business relationships with customers
- Identify decision makers within targeted leads to begin sales process
- Penetrate all targeted accounts and radiate sales from within client base
- Collaborate with Admin Support team members to determine necessary strategic sales approaches
- Make outbound follow-up calls to existing clients via telephone and email to cross-sell and upsell as well as drive new membership growth
- Handle inbound prospect calls and convert into sales, new members or pass qualified leads to other team members
- Prepare and track weekly sales plans, including customer contacts, quotes and prospects
- Overcome objections of prospective customers
- Emphasize product/service features and benefits, quote prices and create Work Orders in backend systems
- Understand customers' needs and develop sales opportunities
- Answer customer’s questions and offer professional support regarding their business needs
- Create and maintain a database of current and potential customers
- Stay informed about competitors strategies, products and services
- Where necessary, support marketing/sales efforts such as trade shows, exhibits, and other events
- Provide information about company products and services, charges, service conditions, and service availability
- Ensure the products recommended meet the vehicle requirements and safety necessities
- Recommend products from Kal Tire core product line
- Suggest service and maintenance options for long term vehicle safety and reliability
Requirements
- Minimum 1 years’ sales experience
- Experience in inside sales and customer service (preferably phone or remote sales)
- Experience working with CRM or customer database systems
- Professional and diplomatic approach
- Customer-oriented, adaptable and responsive to various customer inquiries
- Proficient with computer applications and tools
- Ability to work on multiple applications at a time
- Results-focused with solid verbal and written communication skills
- Tire industry experience an asset
- Ability to speak an additional language an asset (i.e. French, Punjabi, Hindi)
Benefits
- Extended group health, dental, and vision benefits
- Employee Assistance Program
- A group RRSP/DPSP matching program
- Discount on tires and mechanical services
- Positive work culture, opportunities for growth and development, and work-life balance
- Opportunities for professional development, such as training programs, mentorship, and tuition reimbursement
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
sales experienceinside salescustomer serviceCRM systemsdatabase managementcommunication skillssales planningobjection handlingcross-sellingupselling
Soft skills
customer-orientedadaptableresponsiveprofessional approachdiplomaticresults-focusedcollaborativeproblem-solvinginterpersonal skillsorganizational skills