Head of Partner Account Management

Head of Partner Account Management leading school success at KaiPod Learning, empowering educators in a growing network of microschools.

Posted 5/30/2026full-timeRemote • Massachusetts • 🇺🇸 United StatesLeadWebsite

Key responsibilities & impact

Lead and scale KaiPod’s school success function across our network
Define what exceptional school success looks like in the KaiPod Network and build the strategy for how we support founders across academics, operations, enrollment, and finance
Develop systems to coach school leaders who are launching thriving, sustainable microschools
Identify patterns across the network and turn them into action
Partner closely with our cross-functional teams to ensure founder insights directly shape what we build and how we serve schools at scale
Own the commercial health of the company-operated sites and partner network
Hire, lead, and develop a strong team of account managers

What you’ll need

7+ years of experience in school leadership, customer success, or other roles supporting school operators, founders, or education entrepreneurs
Experience building, managing, or scaling account management or partner success teams, including defining success metrics, building systems, and developing team members
A strong customer orientation
Demonstrated experience coaching school leaders, entrepreneurs, or operators in nontraditional settings
Comfort working across school operations, finance, enrollment and marketing, and academics
A bias toward action

Comp & perks

ATS Keywords

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Soft Skills

leadershipcoachingcustomer orientationteam developmentstrategic planningcross-functional collaborationaction bias