JUSTADDSUGAR

Creator Manager – Social Commerce

JUSTADDSUGAR

full-time

Posted on:

Location Type: Hybrid

Location: Hamburg • 🇩🇪 Germany

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Job Level

Mid-LevelSenior

About the role

  • Develop and implement creator-commerce strategies for our clients — from social selling to fully integrated shop partnerships
  • Sourcing, communication & closing with suitable influencers and creators who have proven commerce performance for our brands
  • Close collaboration with internal teams such as Account Management, Creative, and our Social Commerce & Performance experts
  • Developing commerce-oriented content plans and performing creative quality control of vertical videos with a focus on conversion performance tracking and ROI optimization of creator campaigns: you know which KPIs matter (CTR, conversion rate, ROAS, AOV, etc.)
  • Allocating creator budgets with a clear focus on performance and revenue targets
  • Continuous process optimization and identification of action areas based on commerce data
  • Building and maintaining long-term creator partnerships with commerce potential (e.g., brand ambassadors, affiliate programs, co-creation)

Requirements

  • Several years of hands-on experience in social commerce & creator marketing — ideally you have helped build, scale, or significantly shape a commerce brand with influencers
  • You understand the entire customer journey in social commerce: from awareness through consideration to checkout — and know how creators need to perform at each touchpoint
  • Experience with social commerce tools & platforms (e.g., TikTok Shop, Instagram Shopping, YouTube Shopping, affiliate networks, creator codes, live shopping)
  • You speak the language of performance: KPIs like ROAS, CPA, conversion rate, and customer lifetime value are familiar to you
  • Strong communication skills to persuade creators, management, and internal stakeholders of commerce strategies — in German and English
  • You work extremely independently and are organized and structured — even when managing multiple concurrent commerce projects
  • Your understanding of high-converting vertical videos (TikToks, Reels & Shorts) is a given, and you know the platform dynamics in a commerce context
  • You stay up-to-date and know the latest trends, creators, and social commerce mechanics — adapting these for our clients comes naturally to you
Benefits
  • Free beverages such as coffee and soft drinks, plus fruit and snacks
  • Hybrid work — whether from home, our Hamburg office, or fully remote
  • Company pension plan
  • Access to mental health platform OpenUp, corporate fitness, and Germany public transport (Deutschlandticket) subsidy
  • Regular team and company events
  • We <3 dogs

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
social commercecreator marketingperformance trackingROI optimizationKPI analysiscontent planningbudget allocationdata analysisvertical video productioncustomer journey understanding
Soft skills
strong communicationpersuasionindependenceorganizational skillsstructured project management