Billing & Collection Specialist

Juniper Square

Entry-level Billing & Collection Specialist at Juniper Square. Handling customer contracts, invoicing, and collections responsibilities in a fully remote capacity from India.

Posted 7/22/2026full-timeRemote • 🇮🇳 IndiaJuniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong attention to detail and proficiency in managing customer contracts and billing processes. Capable of leveraging AI tools and collaborating with cross-functional teams to enhance productivity and resolve billing issues effectively.

Highest-signal resume keywords

Google Sheets ProficiencyMicrosoft Excel ProficiencyBilling Process ManagementCustomer Relationship ManagementAI Tool Utilization

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Contract ReviewInvoice PreparationCollections ManagementData AnalysisProblem Solving

Soft Skills

Excellent CommunicationAttention to DetailSelf-MotivatedAdaptabilityCritical Thinking

Tools & Technologies

SalesforceZone NetSuiteBilling PlatformsAI Tools

Industry Keywords

Service Level AgreementsCustomer Master FilesVendor SetupDelinquent AccountsCross-Department Collaboration

About the role

Key responsibilities & impact

Review, digest and identify inconsistencies in a variety of customer contracts with multiple products and service types; prepare invoices daily
Ensure invoices are free from error and tie to the terms in the contract
Maintain customer master files including all customer details
Answer billing-related questions from external customers and internal departments
Complete vendor setup forms for new customers as needed
Ensure Service Level Agreements are met; escalate errors and billing issues through designated processes and in a timely manner
Manage collections process and follow up with customers about status of outstanding payment
Work closely with Fund Accounting and Customer Success teams for delinquent accounts
Partner closely with the Deal Desk and Fund Administration teams, asking questions proactively to clarify contract terms and resolve open items
Assist the Billing Manager and Accounting team with special projects as needed
Comfortable using AI tools to support day-to-day billing and collections work, improve productivity, and help catch errors

Requirements

What you’ll need

At least 1 year of professional experience in a related capacity, preferably in project-related or customer-facing roles
Demonstrated proficiency with Google Sheets and Microsoft Excel
Highly attentive to details with a structured, methodical mindset for solving problems
Excellent written and verbal communication abilities
Self-motivated, independent, and capable of adapting to a fluid, fast-paced setting
Capable of resolving issues, navigating ambiguity, and thinking critically on your feet
Adept at interacting with internal stakeholders across various departments, such as Fund Administration and Deal Desk, including proactively seeking clarification
Skilled at leveraging AI tools within your daily routines to boost productivity and minimize mistakes
Previous experience working with Salesforce, Zone NetSuite, or alternative billing platforms is a distinct plus

Benefits

Comp & perks

Juniper Square offers employees a variety of ways to work, ranging from a fully remote experience to working full-time in one of our physical offices.
We invest heavily in digital-first operations, allowing our teams to collaborate effectively across 27 U.S. states, 2 Canadian Provinces, India, Luxembourg, and England.