Act as an Internal Consultant: Partner with cross-functional stakeholders to deeply understand their operational friction points.
Identify AI & Automation Opportunities: Map business processes to identify where Generative AI can reduce manual effort.
Define Scalable Solutions: Design high-level technical workflows and functional specs.
Translate & Document: Create comprehensive BRDs and User Stories that translate business pain into technical action items.
Drive Alignment: Present ROI-driven solutions to executive leadership.
End-to-End Lifecycle Management: Track implementation from discovery to User Acceptance Training and post-launch optimization.
Data Governance & Hygiene: Partner with CRM and BI teams to ensure the enterprise data model is 'AI-ready'.
Strategic Reporting: Design and maintain high-impact dashboards that track KPIs and provide predictive insights.

Requirements

5+ Years of Experience in Business Analysis, Systems Architecture, or a technical Operations role.
AI Literacy: Proven experience or a deep interest in applying Generative AI/LLMs to business workflows.
Advanced Data Toolkit: Expert-level proficiency in Excel/Google Sheets and SQL.
Visualization & CRM: Proficiency in Tableau/Looker and a strong working knowledge of the Salesforce ecosystem.
SDLC Knowledge: Familiarity with Agile methodologies and tools like Jira/Confluence.
Process Mapping: Experience with Lucidchart, Visio, or Miro to visualize complex 'current vs. future' states.

Benefits

Health, dental, and vision care for you and your family
Life insurance
Mental wellness coverage
Fertility and growing family support
Flex Time Off in addition to company paid holidays
Paid family leave, medical leave, and bereavement leave policies
Retirement saving plans
Allowance to customize your work and technology setup at home
Annual professional development stipend

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Business AnalysisSystems ArchitectureGenerative AILLMsExcelGoogle SheetsSQLTableauLookerProcess Mapping

Soft Skills

Internal ConsultingStakeholder EngagementAlignmentCommunicationDocumentationProblem SolvingAnalytical ThinkingPresentation SkillsCollaborationStrategic Thinking