Transitional Care Navigator, RN

JourneyCare

Hospice Transitional Care Navigator at JourneyCare Hospice focused on expanding clinical services and building upstream-referral relationships. Collaborating with hospitals, providers, and sales teams for improved patient outcomes.

Posted 6/24/2026full-timeChicago • Illinois • 🇺🇸 United StatesJuniorMid-Level💰 $85,000 - $95,000 per yearWebsite

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

clinical documentationEMRHCHBclinical patient profilesclinical admission assessmentsquality assessmentassurance procedures

Soft Skills

relationship buildingcommunicationorganizational skillsindependent decision makingtactfulness

Tools & Technologies

hospital EMR systems

Certifications & Qualifications

registered nurse license

Industry Keywords

hospice servicespatient outcomesend-of-life carereferral sourcescare coordination

About the role

Key responsibilities & impact

A clinically trained experienced business development and sales professional that will focus on expanding the reach and impact of clinical hospice services
Identifying and securing new upstream referral-sources and education and awareness opportunities
Building relationships and driving the most appropriate and dignified hospice care for the patient across physicians, providers and hospitals
Serve as hospice clinical consultant and educator
Review hospital clinical documentation/EMR/HCHB
Engage with patients and providers to build clinical patient profiles and clinical-admission-assessments
Identify decline patterns (i.e. frequent hospitalizations, functional deterioration, etc.)
Consult with hospital care teams by sharing clinical profiles and educating on hospice appropriateness
Collaborate with field sales representatives to schedule and conduct consultative meetings with external care teams
Initiate and maintain care team workflows for patient information / clinical assessment and documentation
Identify trends, needs, and partnership opportunities for earlier hospice engagement
Foster effective and trusted relationships with external care teams to improve patient outcomes and enhance end-of-life satisfaction
Communicate clearly and consistently with hospital leadership and care coordination teams
Effectively organize, track and prioritize high-value patient comprehensive reviews
Meet all productivity requirements

Requirements

What you’ll need

Bachelor's degree in marketing, business administration, or other related fields is preferred
An acceptable combination of experience and/or training may be considered instead of formal education
Licensed as a registered nurse in the state of practice, preferred
Minimum of two years relevant experience
Must possess the ability to make independent decisions when circumstances warrant
Must possess the ability to deal tactfully with patients, family members, visitors, agency personnel, and public
Must be knowledgeable of quality assessment and assurance procedures
Valid drivers license and proof of insurance is required.

Benefits

Comp & perks

Competitive salaries
401K + match
Comprehensive benefits (medical, dental, vision, life/AD&D, disability), effective on the first of the month
Generous time off accruals
Paid holidays
Mileage reimbursement
Tuition Reimbursement
Employee Referral Program
Merit Increases
Employee Discount Programs
Work/life balance