Customer Support

• Handle incoming calls to process customer orders driven from catalog and web
• Answer inquiries by phone or e-mail from customers, retail stores and other departments concerning orders, shipments and returns
• Meet individual and team customer focused goals
• Provide timely feedback regarding system needs, process improvements, website issues or customer concerns
• Act as an ambassador for the brand to the outside world
• Effective communicator within the organization
• Assist with special projects within the organization

Seasonal Customer Service Specialist – Temp to Hire

Internal Customer Support Coordinator

Application Support Specialist

Senior Lifecycle Support Specialist

Claims Support Specialist II