Business Development Manager, Energy Services
CCI Systems
Ticketing Manager
John Gore Organization
full-time
Posted on:
Origin: • 🇺🇸 United States • Florida
Visit company websiteSalary
💰 $58,700 per year
Job Level
Mid-LevelSenior
About the role
- We are seeking a Ticketing Manager for Broadway Across America in its Southeast Florida Region to oversee ticketing operations in the Fort Lauderdale, Miami and Orlando markets. Manage all aspects of ticketing and event management, season ticket holder/group sales support, service and communication for assigned Broadway Across America markets. Participate in the creation of the operational timeline and manage all aspects of it. Develop and execute the event creation and event maintenance on ticketing systems. Manage all operational systems/applications regarding season ticket renewal and new acquisition programs, as well as continuing development for single ticket sales. Monitor sales activities, providing daily, weekly and monthly reports as needed. Oversee ticket printing and distribution on both season tickets and individual ticket mailings. Fulfillment of ticketing requirements for donors, sponsors, VIPs and promotions. Help manage relationships with ticket donation partner(s). Participate in person as an ambassador for Broadway Across America at show engagements, special events for subscribers, promotional events, and other occasions as assigned by Regional Executive or Regional Sales Operations Manager. Work as needed at the Broward Center for the Performing Arts during performances. Assist as needed, in all aspects of ticketing responsibilities as they pertain to the Miami and Orlando markets.
Requirements
- Advanced knowledge of Ticketmaster Archtics preferred. Advanced knowledge of Microsoft Office (Word, Excel, Outlook) required. Knowledge of Tessitura, and/or Ticketmaster Host ticketing systems a plus. Strong communication and organizational skills with acute attention to detail required. Bachelors Degree preferred Minimum 3 years in ticketing for the arts and/or live entertainment industries Ability to read, analyze, and interpret detailed pricing grids. Ability to respond to common inquiries or complaints from customers, partners, or members of the industry. Ability to communicate with colleagues at all levels and fully execute tasks within designated deadline. Ability to effectively present information to executives and client partners. Ability to view and interpret sales and attendance reports to inform and advise executives and partners on pricing, scaling, and inventory management decisions. Must be able to lift 30 lbs. or more. Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.
