Regional Trainer – Executive I

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Regional Trainer conducting training for employees with a focus on policy and computer services. The role involves collaboration with internal and external partners within the child support system.

Posted 7/24/2026full-timeSpringfield • Illinois • 🇺🇸 United StatesJunior💰 $6,135 - $8,790 per monthWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in training development and delivery, with a strong focus on child support regulations and effective communication with diverse stakeholders. Proficient in utilizing computer support information systems and Microsoft Office tools to enhance training effectiveness.

Highest-signal resume keywords

Training DevelopmentPresentation SkillsChild Support Regulations KnowledgeAdministrative ExperienceMicrosoft Office Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Training DevelopmentPresentation PreparationWriting Training MaterialsAdministrative ExperienceChild Support Rules Knowledge

Soft Skills

CommunicationOrganizational SkillsInterpersonal Skills

Tools & Technologies

Microsoft PowerPointMicrosoft WordMicrosoft ExcelCSNETState Disbursement Unit (SDU)

Industry Keywords

Child Support ServicesPublic AdministrationProfessional Management TrainingStatewide Database System

About the role

Key responsibilities & impact

Serves as a Regional Trainer for the Springfield Region
Organizes, plans, and develops functions for the statewide child support system
Researches program issues and compiles information
Serves as a training liaison between the Division of Child Support Services (CSS) and internal and external partners including but not limited to Circuit Clerks, Attorney general's staff, State's Attorneys, legal representative, and other states
Appears in court as a witness to proceedings or as an expert on difficult child support cases
Performs other duties as required or assigned which are reasonably within the scope of duties enumerated above

Requirements

What you’ll need

Requires one (1) year of experience conducting training in a professional environment
Requires one (1) year of experience preparing and conducting presentations
Requires one (1) year of experience writing and developing training/presentation materials
Requires knowledge, skill and mental development equivalent to completion of four (4) years of college, preferably with coursework in business or public administration.
Requires one (1) year of responsible administrative experience in a public or business organization, or completion of an agency approved professional management training program
Elementary knowledge of Child Support rules and regulations
One (1) year of experience utilizing Microsoft PowerPoint, MS Word, Excel, etc.
Two (2) years of experience utilizing a computer support information system such as a Statewide database system, CSNET, State Disbursement Unit (SDU)

Benefits

Comp & perks

Health, Life, Vision, and Dental Insurance
Pension Plan
Paid Parental Leave
Deferred Compensation Program and other pre-tax benefit programs (Medical/Daycare)
Employees earn (12) paid Sick Days annually.
New Employees earn (10) paid Vacation Days their first year of service and can earn up to (25) paid Vacation Days annually.
Employees earn (3) paid Personal Days annually.
(13-14) paid holidays annually (based on start date)