QA Engineer

• Design, test, and implement changes to the Integrated Eligibility System (IES) used statewide to determine and maintain eligibility for public benefits
• Conduct independent complex research, monitoring and analysis for IES, Application for Benefits Eligibility (ABE), and Manage My Case (MMC)
• Conduct comprehensive analytical research of IES, ABE and MMC activity and their impact across systems
• Research and analyze the effectiveness of protocols, policy implementation and communication
• Serve as a liaison with other agencies, organizations, and intra-agency stakeholders regarding the systems
• Attend meetings to identify priority areas for requirements, design, and testing, and discuss testing issues and successes
• Document findings thoroughly and accurately and interpret and explain complex materials
• Prioritize multiple ongoing work streams and collaborate as part of a multidisciplinary team
• Perform other duties as required which are reasonably within the scope of the duties enumerated above

Eligibility System Tester, MOA II

Quality Assurance Specialist Trainee