Jobs2web

Taxpayer Account Processing Agent Trainee – Revenue Tax Specialist Trainee

Jobs2web

full-time

Posted on:

Location Type: Office

Location: Springfield • Illinois • United States

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Salary

💰 $4,258 - $5,680 per month

Job Level

Entry Level

About the role

  • Receives a combination of classroom and on-the-job training relative to tax laws, rules, regulations, policies and procedures, research methods, communication skills and computer usage/concepts.
  • Receives and completes assignments of a routine and progressively more involved nature in specific phases of the tax examining process in accordance with established rules, policies and procedures, including but not limited to the review and examination of all types of taxes to verify that all necessary data has been entered on returns and the validity of deductions taken.
  • Contacts, and/or initiates correspondence to taxpayers and/or service agencies advising of errors and necessary corrective action, requesting clarification of tax reporting information, and providing information and assistance to Illinois and out-of-state taxpayers, their representatives and other IDOR personnel by telephone, personal contact and correspondence on all matters relating to the tax processes.

Requirements

  • Requires knowledge, skill and mental development equivalent to the completion of four years of college
  • -OR- Four years of work experience providing tax related support functions within a program area at the Illinois Department of Revenue
  • Qualifying state employees in the employee Upward Mobility Program, may complete combinations of specific proficiency tests and training programs leading to a certificate of proficiency in lieu of the stated requirements for this class.
  • Requires the ability to successfully complete a fingerprint-based background check and tax clearance.
  • This position is considered medium work as defined by the U.S. Department of Labor (20 CFR 404.1567(c)).
Benefits
  • 37 ½ hour work week
  • Generous salary and benefits package
  • Paid time off for vacation, sick, or personal leave
  • Thirteen holidays
  • Pension and other retirement benefits
  • Tuition reimbursement
  • Insurance eligibility on day one (medical, dental, vision, and life)

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
tax lawstax regulationstax policiestax examinationdata entrydeduction validationresearch methodscomputer usagecommunication skills
Soft skills
correspondenceclarificationinformation assistancepersonal contacttelephone communication
Certifications
certificate of proficiency