Jobs2web

Taxpayer Account Processing Agent I – Revenue Tax Specialist I

Jobs2web

full-time

Posted on:

Location Type: Office

Location: Springfield • Illinois • United States

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Salary

💰 $4,586 - $6,228 per month

About the role

  • Improving the efficiency and processing of electronically received returns, deposits, and payments for the Illinois Department of Revenue.
  • Reviews, analyzes, evaluates and/or adjusts routine and involved original and amended tax returns, schedules and supporting documentation.
  • Computes tax, penalty and interest due or payable.
  • Initiates and responds to written and/or oral communication from taxpayers and their representative in order to facilitate account processing regarding account status.
  • Serves as a member of special project or test teams assigned to perform specific development-level studies during the design, development, testing, and implementation of new procedures and/or automated systems.
  • Receives on-the-job training in processing non-routine and highly technical amended tax returns, schedules, and supporting documentation; small and large claim or refund requests.

Requirements

  • Successful completion of the Revenue Tax Specialist Trainee program, which entails 12 months of agency training
  • Knowledge, skill and mental development equivalent to the completion of four years of college; OR four years of work experience providing tax related support functions within a program area at the Illinois Department of Revenue.
  • Ability to successfully complete a tax compliance and fingerprint-based background check.
  • Ability to use and secure a state issued mobile device, e.g., cellular phone, laptop computer, tablet, etc.
Benefits
  • 37 ½ hour work week
  • Generous salary and benefits package
  • Paid time off for vacation, sick, or personal leave
  • Thirteen holidays
  • Pension and other retirement benefits
  • Tuition reimbursement
  • Insurance eligibility on day one (medical, dental, vision, and life)

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
tax computationtax return analysisamended tax returns processingaccount processingdocumentation evaluationpenalty calculationinterest calculationrefund request processingautomated systems implementationdevelopment-level studies
Soft skills
communicationanalytical thinkingproblem-solvingteam collaborationattention to detail
Certifications
Revenue Tax Specialist Trainee program completion