Assist with planning, coordinating, and monitoring project activities, schedules, milestones, risks, budgets, and deliverables to support successful execution.
Maintain and update project documentation, prepare status reports and presentations, and help facilitate project meetings and Agile ceremonies.
Support requirements gathering by collaborating with stakeholders, documenting business processes, and creating user stories, acceptance criteria, and process maps.
Participate in refining requirements, supporting test planning and UAT, and validating new or updated functionality.
Assist with product backlog refinement, prioritization, and evaluating business value to ensure alignment with project and product goals.
Provide end-user support, gather feedback, document issues, and assist in incident triage and resolution.
Support communication and organizational change management activities, including preparing training materials, documenting impacts, and sharing updates with stakeholders.
Conduct basic research and data analysis to aid decision-making and scope definition, while building foundational understanding of system functionality and integrations.

Requirements

Bachelor’s degree in Business Administration, Information Systems, Project Management, or related field; or equivalent combination of education and experience.
1–3 years of experience in project coordination, business analysis, product support, or related technical/business role.
Exposure to Agile or Waterfall project methodologies.
Experience documenting business requirements, user stories, or process flows.
Experience working with project or task management tools (e.g., Azure DevOps, Jira, Trello, MS Project).
Strong communication, analytical, and organizational skills.

Benefits

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

project coordinationbusiness analysisrequirements gatheringuser storiesacceptance criteriaprocess mapstest planningUATdata analysisincident triage

Soft Skills

communicationanalytical skillsorganizational skills

Certifications

Bachelor’s degree in Business AdministrationBachelor’s degree in Information SystemsBachelor’s degree in Project Management