Employment Security Local Operations Manager
Jobs2web
full-time
Posted on:
Location Type: Office
Location: Ottawa • Illinois • 🇺🇸 United States
Visit company websiteSalary
💰 $8,281 - $10,000 per month
Job Level
Mid-LevelSenior
About the role
- serve as an Employment Security Local Operations Manager for an assigned area
- direct the delivery of unemployment insurance services and employment services to clients
- serve as full-line supervisor
- serve as a liaison to external and internal parties regarding local office operations
- represent the Illinois Department of Employment Security (IDES) and maintain relationships with the Local Workforce Investment Boards (LWIBs) and partners
- keep abreast of new developments in applicable laws, rules and regulations as they apply to unemployment insurance and employment services
- perform other duties as required or assigned which are reasonably within the scope of the duties enumerated above
Requirements
- requires knowledge, skill and mental development equivalent to completion of four (4) years of college, preferably with courses in business or public administration
- requires prior experience equivalent to three (3) years of progressively responsible administrative experience or five (5) years of professional experience in a public or business organization
- two (2) years of managerial experience in an unemployment insurance or employment services program, or a program in a related area providing employment, human resource development, or social welfare services, with responsibilities that included areas such as developing long-term goals, implementing strategic objectives, and directing daily operations
- one (1) year of professional experience supervising staff, including providing training and evaluating staff performance
- one (1) year of experience monitoring program output levels for delivery of services in accordance with applicable laws, regulations, policies and guidelines, including but not limited to those issued by the U.S. Department of Labor (DOL) or other relevant governmental or regulatory agencies
- one (1) year of experience communicating policy and procedures to diverse audiences, such as employees, stakeholders or the public, through presentations, written materials or training sessions
- one (1) year of professional experience applying knowledge of federal and state unemployment laws, regulations, and legislation to specific issues regarding liability, employment, and wages
- one (1) year of professional experience applying knowledge of federal and state employment programs and employment program legislation, including the Workforce Innovation and Opportunity Act (WIOA)
Benefits
- top-tier benefits
- great retirement packages
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
unemployment insurance servicesemployment servicesadministrative experiencemanagerial experiencestaff supervisionprogram output monitoringpolicy communicationfederal and state unemployment lawsfederal and state employment programsWorkforce Innovation and Opportunity Act
Soft skills
leadershipcommunicationrelationship managementtrainingevaluationstrategic planninggoal developmentorganizational skillsproblem-solvingliaison skills