Jobs2web

Collections Tax Specialist I – Revenue Tax Specialist I

Jobs2web

full-time

Posted on:

Location Type: Office

Location: Springfield • Illinois • 🇺🇸 United States

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Salary

💰 $4,586 - $6,228 per month

Job Level

Junior

About the role

  • Under general supervision, confers by telephone, correspondence and/or in person with taxpayers and/or their representatives to make demand for payment or filing of missing returns and/or debt
  • Receives, reviews and analyzes routine in-state and out-of-state accounts assigned by the tax system, referred from other enforcement programs or other state agencies, involving the various taxes administered by the Illinois Department of Revenue (IDOR), to determine the most appropriate collection action to secure delinquent tax returns, taxpayer compliance and taxpayer debt in a cost-efficient manner, e.g., bank levy, wage levy, license revocations, etc.
  • Utilizes GenTax, or other PC systems, to access delinquent taxpayer cases while conferring by telephone, correspondence, and/or in person
  • Prepares and prints remittance processing documents, when appropriate, and directs the liability to the proper account period
  • Recommends various courses of action to taxpayers, higher level staff, and managers in order to resolve collection cases
  • Serves as a member of a project team, performing a segment of studies during the development and testing of new procedures and/or automated systems
  • Confers with supervisor relative to new or revisions in tax laws and other regulatory material
  • Compiles and prepares a variety of weekly, monthly and special management reports of work processed and pending
  • As part of an on-the-job learning process, assists in processing the more difficult/complex tax account cases
  • Performs other duties as required or assignment which are reasonable within the scope of duties enumerated above.

Requirements

  • Requires successful completion of the Revenue Tax Specialist Trainee program, which entails 12 months of agency training
  • Knowledge, skill and mental development equivalent to the completion of four years of college; OR four years of work experience providing tax related support functions within a program area at the Illinois Department of Revenue
  • Ability to successfully complete a tax compliance and fingerprint-based background check
  • This position is considered medium work as defined by the U.S. Department of Labor (20 CFR 404.1567(c)). Medium work involves lifting no more than 50 pounds at a time with frequent lifting or carrying of objects weighing up to 25 pounds
  • Ability to use and secure a state issued mobile device, e.g., cellular phone, laptop computer, tablet, etc.
Benefits
  • 37 ½ hour work week
  • Generous salary and benefits package (paid time off for vacation, sick, or personal leave, thirteen holidays)
  • Pension and other retirement benefits
  • Tuition reimbursement
  • Insurance eligibility on day one (medical, dental, vision, and life)

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
tax compliancedebt collectionremittance processingcase analysisreport preparationproject team participationtax law knowledgeproblem resolutiondata analysiscustomer service
Soft skills
communicationinterpersonal skillsorganizational skillsteam collaborationanalytical thinkingadaptabilityattention to detailtime managementcritical thinkingconflict resolution
Certifications
Revenue Tax Specialist Trainee program completiontax compliance certificationbackground check clearance