Jobs2web

Collections Tax Specialist Trainee – Revenue Tax Specialist Trainee

Jobs2web

full-time

Posted on:

Location Type: Office

Location: Springfield • Illinois • 🇺🇸 United States

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Salary

💰 $4,258 - $5,680 per month

Job Level

Entry Level

About the role

  • Under immediate supervision, receives six to twelve months of closely supervised instruction and on-the-job training, accepting and completing assignments of increasing difficulty for the purpose of gaining experience and developing skills that allow the trainee to collect delinquent tax liabilities and returns
  • Interprets tax laws, assists taxpayers by telephone, correspondence, or in person, adjusts accounts, registers taxpayers, computes penalty and interest, and other routine and recurring functions relative to tax collecting and processing of work
  • Completes classroom training which includes indoctrination and instructions in current Illinois State tax laws, rules and regulations, Program Area workflow and work procedures, collection techniques, including commonly used terminology, acronym, and utilization of various tax related forms and documents
  • Receives training in the performance of all phases of the manual and the automated collection process, account adjustment and billing, taxpayer registration, and taxpayer information
  • Receives training related to communication skills, business writing, telephone and interpersonal competence skills
  • Performs other duties as required or assigned, which are reasonably within the scope of the duties enumerated above.

Requirements

  • Requires knowledge, skill and mental development equivalent to the completion of four years of college; OR four years of work experience providing tax related support functions within a program area with at the Illinois Department of Revenue
  • Qualifying state employees in the employee Upward Mobility Program, may complete combinations of specific proficiency tests and training programs leading to a certificate of proficiency in lieu of the stated requirements for this class.
  • Requires the ability to successfully complete a tax compliance and fingerprint-based background check
  • This position is considered medium work as defined by the U.S. Department of Labor (20 CFR 404.1567(c)). Medium work involves lifting no more than 50 pounds at a time with frequent lifting or carrying of objects weighing up to 25 pounds.
  • Requires the ability to use and secure a state issued mobile device, e.g., cellular phone, laptop computer, tablet, etc.
Benefits
  • 37 ½ hour work week
  • generous salary and benefits package
  • paid time off for vacation, sick, or personal leave
  • thirteen holidays
  • pension and other retirement benefits
  • tuition reimbursement
  • insurance eligibility on day one (medical, dental, vision, and life)

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
tax lawstax complianceaccount adjustmentbillingtaxpayer registrationcollection techniquestax related formspenalty computationinterest computation
Soft skills
communication skillsbusiness writinginterpersonal skillstelephone skills
Certifications
certificate of proficiency